Front Desk Receptionist Cardiovascular Specialist of Frederick
Frederick, MD
01.2016 - 09.2019
Superior telephone, customer service and computer skills
Greet patients, schedule appointments for testing, follow-ups, and new patients paperwork
Get required insurance authorizations using proper CPT codes
Update computer systems with all patient information
Ability to multi-task in a fast paced environment
Receive and batch payments daily
Acquired background knowledge for medical field and terminology
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Professional attitude with all patients and doctors
Capability of operating in four different locations.
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