Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samantha Tabler

New Market,MD

Summary

  • Seeking a challenging and secure position of responsibility to enhance my professional and personal growth.
  • Management Skills
  • Work well under pressure
  • Highly responsible, reliable and dependable
  • Ability to handle finances
  • Work well independently or with a team
  • Exceptional ability in being kind and courteous

Overview

10
10
years of professional experience

Work History

Policy Specialist

FNC Title
Rockville, MD
09.2019 - 11.2023
  • Analyzed legislative and regulatory changes that could impact existing policies.
  • Developed policy proposals to support the organization's strategic objectives.
  • Identified needs of customers promptly and efficiently.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Tracked project schedules and encouraged teams to complete tasks on time
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Maintained positive working relationship with fellow staff and management.

Front Desk Receptionist

Cardiovascular Specialist of Frederick
Frederick, MD
01.2016 - 09.2019
  • Superior telephone, customer service and computer skills
  • Greet patients, schedule appointments for testing, follow-ups, and new patients paperwork
  • Get required insurance authorizations using proper CPT codes
  • Update computer systems with all patient information
  • Ability to multi-task in a fast paced environment
  • Receive and batch payments daily
  • Acquired background knowledge for medical field and terminology
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Professional attitude with all patients and doctors
  • Capability of operating in four different locations.

Waitress

Avery's Maryland Grille
04.2014 - 01.2018
  • Provide customers with exceptional friendly and fast service
  • Accurately take orders, answer questions about menu, recommend entrees when requested
  • Ensure each and every customer enjoys their dining experience
  • Regularly check on guests to ensure satisfaction with service, food and beverages and everything meets their expectations
  • Set up all servers with a $200.00 bank, at the end of each shift balance receipts with personal bank
  • Ensure all tables are clean, wrap silverware, sweep, etc.

Store Manager

Diabetic Delites
07.2015 - 12.2017
  • Opened new store from the ground up
  • Educate all customers, some newly diagnosed with diabetes on products and health benefits
  • Order products from venders according to inventory
  • Receive shipments, scan products into POS
  • Stock shelves, rotate stock according to expiration dates
  • Set up weekly promotions, post weekly promotions on line (web page, facebook, social media, etc.)
  • Complete weekly and monthly sales reports
  • Balance register and sales receipts on a daily basis.

Education

Linganore High School
06.2012

Skills

  • Experience in Leadership
  • Microsoft Office
  • Data Analysis
  • Database Entry
  • Office Administration
  • Appointment Scheduling
  • Multi-Line Phone Systems

References

References upon request

Timeline

Policy Specialist

FNC Title
09.2019 - 11.2023

Front Desk Receptionist

Cardiovascular Specialist of Frederick
01.2016 - 09.2019

Store Manager

Diabetic Delites
07.2015 - 12.2017

Waitress

Avery's Maryland Grille
04.2014 - 01.2018

Linganore High School
Samantha Tabler