Front Desk Receptionist
Cardiovascular Specialist of Frederick
Frederick, MD
01.2016 - 09.2019
- Superior telephone, customer service and computer skills
- Greet patients, schedule appointments for testing, follow-ups, and new patients paperwork
- Get required insurance authorizations using proper CPT codes
- Update computer systems with all patient information
- Ability to multi-task in a fast paced environment
- Receive and batch payments daily
- Acquired background knowledge for medical field and terminology
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Professional attitude with all patients and doctors
- Capability of operating in four different locations.