Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Samantha Talbott

Lakewood,CO

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons. Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Seasonal Worker

Lovisa
11.2024 - 01.2025
  • Managed seasonal displays, attracting attention and driving sales through strategic placement.
  • Adapted to varying tasks and schedules to meet changing operational needs.
  • Improved customer satisfaction by assisting with product selection and providing timely service.
  • Conducted basic maintenance on tools and equipment to prolong lifespan.

Key Holder Supervisor

Fascinations
10.2022 - 04.2024
  • Resolved customer complaints, maintaining professionalism and courtesy.
  • Conducted inventory checks, keeping products available and well-stocked.
  • Coordinated team schedules, ensuring adequate coverage during busy times.
  • Managed cash register, handling transactions accurately and responsibly.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.

Shift Manager

Dogtopia
06.2021 - 10.2023
  • Conducted safety inspections to ensure compliance with health regulations.
  • Scheduled staff shifts to maintain optimal coverage during peak hours.
  • Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
  • Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Proactively addressed client questions and concerns regarding their pet''s grooming needs, leading to increased customer loyalty.

Dietary Supervisor

Adams 14 School District
09.2013 - 12.2020
  • Continuously evaluated ingredient suppliers'' performance based on their ability to meet quality expectations while adhering to budget constraints.
  • Organized in-service training sessions for dietary staff members, addressing critical topics such as food safety, sanitation procedures, and nutritional guidelines.
  • Developed strong relationships with vendors, negotiating favorable pricing while maintaining quality standards for ingredients used in meal preparation.
  • Managed budgetary constraints effectively, ensuring minimal impact on the quality of meals served to students.

Bartender

Denos 6&85
01.2017 - 02.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Wine Server/Lead Barista

Katherines French Bakery and Cafe
08.2014 - 02.2017
  • Successfully managed large groups during busy periods, quickly adapting to changing circumstances while maintaining composure under pressure.
  • Enhanced customer experiences by providing personalized wine recommendations based on individual preferences and meal choices.
  • Educated patrons on proper wine tasting techniques, demonstrating how to fully appreciate different flavors and nuances.

Education

Bachelor of Science - Food Science

Johnson & Wales University
Denver, CO
06-2014

Skills

  • Customer service
  • Team leadership
  • Time management
  • Verbal and written communication
  • Staff training and development
  • Goal setting
  • Documentation and reporting

Certification

  • Food Safety Manager Certification (FSMC) - American National Standards Institute (ANSI).
  • EcoSure Health Department Intelligence Certificate – Ecolab EcoSure.
  • Serve It Up Safe! Certification – Serve It Up Safe!.
  • Dietary Manager Certification (CDM, CFPP) - Association of Nutrition & Foodservice Professionals.

Timeline

Seasonal Worker

Lovisa
11.2024 - 01.2025

Key Holder Supervisor

Fascinations
10.2022 - 04.2024

Shift Manager

Dogtopia
06.2021 - 10.2023

Bartender

Denos 6&85
01.2017 - 02.2020

Wine Server/Lead Barista

Katherines French Bakery and Cafe
08.2014 - 02.2017

Dietary Supervisor

Adams 14 School District
09.2013 - 12.2020

Bachelor of Science - Food Science

Johnson & Wales University

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Samantha Talbott