Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samantha Tamayo

Plant City,FL

Summary

Versatile front office receptionist with a background in providing top-notch administrative support and customer service. Strengths include multitasking, effective communication, and problem-solving skills. Proven ability to ensure the smooth running of front office operations while maintaining high levels of professionalism and efficiency. Known for creating a welcoming environment for guests, and contributing positively to team goals.

Overview

5
5
years of professional experience

Work History

Inbound Sales Representative

Charter Spectrum
Riverview, FL
06.2024 - Current
  • Led sales team to consistently deliver customer service, generating maximum sales potential.
  • Analyzed competitor activities in order to stay ahead of the competition.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Front Office Representative

Suncoast Community Health Centers
Plant City, FL
04.2023 - 01.2024
  • Developed, implemented, and maintained processes related to patient registration, insurance verification, pre-registration activities.
  • Complied with HIPAA guidelines while handling confidential patient information.
  • Performed administrative duties such as scheduling appointments, answering phones.

Key Holder

Bath & Body Works
Brandon, FL
08.2020 - 03.2023
  • Led a team of 14 employees, ensuring high productivity, and excellent customer service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Education

Associate of Science - Veterinary Science

Hillsborough Community College
Plant City, FL
01-2027

High School Diploma -

Durant High School
Plant City, FL
05-2020

Skills

  • Front desk operations
  • Lead qualification
  • Insurance verification
  • HIPAA compliance
  • Verbal and written communication
  • Staff training and development
  • Sales leadership
  • Appointment scheduling
  • Organization skills
  • Phone etiquette
  • Cash handling and management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Inbound Sales Representative

Charter Spectrum
06.2024 - Current

Front Office Representative

Suncoast Community Health Centers
04.2023 - 01.2024

Key Holder

Bath & Body Works
08.2020 - 03.2023

Associate of Science - Veterinary Science

Hillsborough Community College

High School Diploma -

Durant High School

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Samantha Tamayo