Samantha Terpak
Tuckerton,NJ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of post-secondary education
11
11
years of professional experience
Work History
Pool Cleaner
Nuwave Pools
Tuckerton, NJ
05.2024 - 05.2026
- Maintained cleanliness and sanitation of residential and commercial pools.
- Inspected pool equipment for proper operation and safety compliance.
- Balanced water chemistry using industry-standard testing kits and chemicals.
- Provided customer service by addressing client inquiries and concerns promptly.
- Collaborated with team members to enhance operational efficiency in pool care tasks.
- Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
- Ensured that all safety rules were followed during operations at the pool area.
- Inspected, cleaned and maintained company vehicles, cleaning and servicing equipment and work areas.
- Vacuumed pools using manual or automatic vacuum systems.
- Developed strong relationships with clients, fostering trust and encouraging repeat business., with callback when future support was required.
- Completed seasonal shutdown of pools by draining, covering and storing equipment.
- Scrubbed walls, steps, and other surfaces with brushes and cleaning solutions.
- Removed debris from the surface of the pool using nets or skimmers.
House Cleaner
K&S Cleaning
Long Beach, NJ
09.2022 - 09.2024
- Cleaned residential and commercial spaces using eco-friendly products and techniques.
- Organized cleaning supplies and equipment for efficient workflow and accessibility.
- Maintained high standards of cleanliness in kitchens, bathrooms, and living areas.
- Managed time effectively to complete tasks within designated schedules.
- Followed safety protocols to ensure a hazard-free work environment for clients and staff.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Transported trash bags to designated outdoor receptacles for disposal.
- Polished metal fixtures in kitchen and bathroom areas.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
Server
Mainland Kitchen And Pub
Manahawkin, New Jersey
07.2017 - 10.2020
- Provided excellent customer service to enhance dining experience.
- Took accurate food and drink orders from customers.
- Delivered food and beverages promptly to tables.
- Maintained cleanliness and organization of dining areas.
- Handled cash and processed payments efficiently at the register.
- Resolved customer complaints professionally and effectively.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Customer Service Representative
Island Sun Tanning
Manahawkin, New Jersey
05.2015 - 07.2017
- Assisted customers in selecting tanning products and services.
- Managed appointment scheduling and maintained customer records accurately.
- Educated clients on proper tanning techniques and safety precautions.
- Processed transactions using point-of-sale systems with attention to detail.
- Maintained cleanliness and organization of the tanning salon environment.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Dental Assistant Progam
American Institute
Toms River, NJ 07.2025 - 09.2026
Pinelands Regional Highschool
Little Egg Harbor Twp, NJSkills
- Customer service
- Efficient cleaning techniques
- Time management
- Problem solving
- Attention to detail
- Team collaboration
- Communication skills
- Flexible schedule
- Goal setting and achievement
Timeline
Dental Assistant Progam
American Institute
07.2025 - 09.2026
Pool Cleaner
Nuwave Pools
05.2024 - 05.2026
House Cleaner
K&S Cleaning
09.2022 - 09.2024
Server
Mainland Kitchen And Pub
07.2017 - 10.2020
Customer Service Representative
Island Sun Tanning
05.2015 - 07.2017
Pinelands Regional Highschool