Hi, I’m
Samantha Torres
Prospect Heights,IL
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
2
years of professional experience
2
years of post-secondary education
1
Certification
1
Language
Work History
TargetGlenview, IL
Fulfillment Expert
11.2021 - Current
Job overview
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Addressed customer complaints and requests by resolution or escalation.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Interacted with guests in friendly and knowledgeable way.
- Tracked production and quality control systems to proactively identify deficiencies.
- Checked product levels and recommended new purchases.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Stocked designated items on shelves, end caps and displays.
- Followed orders precisely for correct items, sizes and quantities.
- Supervised and trained new staff in performing census.
- Greeted customers and directed to requested products.
Wheeling Park DistrictWheeling, IL
Life Guard
05.2021 - 09.2022
Job overview
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Entered water immediately to pull struggling swimmers to safety.
- Saved distressed persons using rescue techniques and equipment.
- Attentively monitored swimmers to identify distress.
- Detailed safety rules and procedures regarding activities to customers and guests.
Aquaguard Pool ManagementProspect Heights, IL
Life Guard
06.2021 - 09.2021
Job overview
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Monitored safety of guests in and around swimming pool.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Inspected pool during shift and skimmed toys and trash that could clog pool pump.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Entered water immediately to pull struggling swimmers to safety.
- Maintained rescue equipment by conducting inspections and completing basic repairs.
- Checked pool and surrounding areas for hazardous conditions.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Detailed safety rules and procedures regarding activities to customers and guests.
Education
Wheeling High SchoolWheeling
from Pre-Medicine
08.2020 - Current
Skills
Retail merchandising
Order fulfillment
Heavy lifting
Product picking
Shipping procedures understanding
Shelving of products
Customer relationships
Accomplishments
- Achieved a low INF (Inventory Not Found) percentage by completing orders with accuracy and efficiency.
- Have trained several staff members in my department.
Certification
CPR
Timeline
Fulfillment Expert
Target
11.2021 - Current
Life Guard
Aquaguard Pool Management
06.2021 - 09.2021
Life Guard
Wheeling Park District
05.2021 - 09.2022
CPR
05-2021
Wheeling High School
from Pre-Medicine
08.2020 - Current