Samantha Townsend
Manitowoc,Wisconsin
Summary
Accomplished Registered Nurse with a robust background at Aurora Health Care, excelling in patient assessments and education. Demonstrated expertise in infection control and a profound capacity for compassion, significantly enhancing patient outcomes. Proven ability to streamline workflows and mentor teams, embodying a blend of technical proficiency and empathetic patient care.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Registered Nurse-Mohs Surgery and Clinic
Aurora Health Care
08.2022 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Streamlined nursing workflows by effectively delegating tasks to ancillary staff according to scope of practice guidelines.
- Educated family members and caregivers on patient care instructions.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Telephone Triage Registered Nurse
Aurora Health Care
06.2016 - 07.2022
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decisionmaking.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Increased efficiency in triage call handling through effective communication and active listening skills.
Orthopedic Surgical Technologist
Aurora Health Care
06.2013 - 06.2016
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
Cardiovascular Surgical Technologist
UW Health Hospital and Clinics
01.2008 - 06.2013
- Promoted a culture of safety and accountability by participating in regular departmental meetings, discussing challenges, successes, and areas for improvement within the cardiovascular surgery team.
- Ensured patient safety by monitoring vital signs and observing for complications throughout the surgical process.
- Improved patient outcomes by assisting with complex cardiovascular surgical procedures and providing expert technical support.
- Fostered a culture of excellence within the team through dedicated mentorship of junior technologists entering the field of cardiovascular surgery.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Addison01-2018
Associate of Science - Nursing
Rasmussen University
Green Bay05-2016
Surgical Technologist -
Northeast Wisconsin Technical College
Green Bay, WISkills
- Direct patient care
- Patient assessments
- Patient education and counseling
- Infection control measures
- Compassion and empathy
- Procedure preparations
- Epic use
- Wound care
Certification
- Basic Life Support Certification (BLS)
Timeline
Registered Nurse-Mohs Surgery and Clinic
Aurora Health Care
08.2022 - Current
Telephone Triage Registered Nurse
Aurora Health Care
06.2016 - 07.2022
Orthopedic Surgical Technologist
Aurora Health Care
06.2013 - 06.2016
Cardiovascular Surgical Technologist
UW Health Hospital and Clinics
01.2008 - 06.2013
- Basic Life Support Certification (BLS)
Bachelor of Science - Nursing
Chamberlain College of Nursing
Associate of Science - Nursing
Rasmussen University
Surgical Technologist -
Northeast Wisconsin Technical College
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