Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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SAMANTHA TRONCOSO

SAMANTHA TRONCOSO

Escondido,CA

Summary

Results-driven professional focused on delivering exceptional support for customer and team needs/well-being. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Eager to learn new things and improve performance in every skill shown below.

Overview

3
3
years of professional experience
1
1
Certification

Work History

GM Clerk

Ralphs Grocery
08.2024 - 10.2024
  • Streamlined inventory management with consistent organization and restocking of shelves.
  • Contributed to the success of promotional events by creating appealing seasonal displays that attracted attention from shoppers.
  • Assisted 50+ customers in locating desired items, resulting in increased sales and repeat business.
  • Contributed to team objectives in fast-paced environment.

Courtesy Clerk

Ralphs Grocery
11.2022 - 09.2023
  • Worked cash register and processed credit card, check and cash transactions.
  • Assisted customers with locating store products and searched product availability online.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Volunteer, Stage Manager

Orange Glen Theatre Dept.
12.2022 - 06.2023
  • Managed resources effectively, ensuring timely setup and breakdown of stage equipment.
  • Ensured continuity in performances by maintaining detailed records of blocking notes, prop placements, and costume changes.
  • Provided strong leadership under high-pressure situations while prioritizing the well-being of all (30+) team members involved.
  • Implemented effective time management strategies during rehearsals, optimizing productivity while adhering to strict deadlines.

Volunteer, Server

Orange Glen Culinary Dept.
08.2021 - 06.2023
  • Explained menu items and suggested appropriate options for various food allergy concerns.
  • Sanitized kitchen surfaces and washed food prep tools, utensils, and equipment.
  • Chopped or prepared ingredients and cooked food items for meals.
  • Reduced kitchen accidents by maintaining high standards for cleanliness and organization.

Education

High School Diploma -

Orange Glen High School
06.2023

Skills

  • Product Restocking
  • Money Handling
  • Hygiene Standards
  • Issue Resolution
  • Food and Beverage Service
  • Teamwork and Collaboration
  • Strong graphic and visual sense
  • Lifting up to 60 pounds

Certification

  • Food Handlers Card
  • CPR Certified

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

GM Clerk

Ralphs Grocery
08.2024 - 10.2024

Volunteer, Stage Manager

Orange Glen Theatre Dept.
12.2022 - 06.2023

Courtesy Clerk

Ralphs Grocery
11.2022 - 09.2023

Volunteer, Server

Orange Glen Culinary Dept.
08.2021 - 06.2023

High School Diploma -

Orange Glen High School

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