Samantha Turner
Danville,KY
Summary
Dynamic and results-oriented professional with extensive experience in educational leadership and human resources management, notably at Bluegrass Community Action Partnership. Excelled in creating engaging learning environments and improving organizational efficiency. Skilled in conflict resolution and Microsoft Office Suite, with a proven track record of enhancing employee relations and student engagement through innovative strategies. Close ties with community leaders and organizations through being a PTO President, Girl Scout Leader, and youth leader ensure productive collaboration for events and enrollment.
In my current position I have been assisting the PSA with Family Night planning, employee relations and morale, staff training and active supervision reinforcement. I've worked with teachers from other facilities to assist with CLASS observation activities.
I believe my experience in Restaurant Management, Human Resources, along with my child care experience gives me a well-rounded approach to this position.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Lead Teacher
Bluegrass Community Action Partnership
01.2021 - Current
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Guided teaching aides in classroom management, leading by example and thoroughly answering questions.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Developed and implemented classroom routines to address varying student needs.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Worked one-on-one with students to increase overall classroom success.
- Helped students explore concepts with engaging, learning-focused activities.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Created and developed lesson plans to meet students' academic needs.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Fostered student curiosity and interest through creative hands-on activities.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Restaurant Manager
Fazoli's
05.1994 - 05.2021
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Coordinated with catering staff to deliver food services for special events and functions.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Motivated staff to perform at peak efficiency and quality.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Developed unique events and special promotions to drive sales.
- Oversaw food preparation and monitored safety protocols.
- Maximized quality assurance by completing frequent line checks.
Home Daycare Owner
Self
10.2011 - 12.2020
- Developed and operated within annual operational budget of.
- Maintained accurate accounting of tuition and operating reports.
- Provided support and guidance to children in conflict resolution.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Developed lessons and activities to promote children's physical and emotional development.
- Documented children's growth and development.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Encouraged children's emotional and social development.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Implemented daily routines and activities to stimulate and engage children.
- Monitored children's activities to verify safety and wellbeing.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Read stories, sang songs and facilitated creative play.
- Assisted in potty training and toilet hygiene.
- Logged information regarding naps, feedings, and any medications administered.
- Responded to inquiries from parents and guardians.
- Created and implemented activities to promote language development.
Human Resources Specialist
FKI Logistex
05.2001 - 06.2010
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Developed and implemented onboarding and orientation programs for new employees.
- Administered employee benefits programs and assisted with open enrollment.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Assisted with writing job postings and job descriptions for boards.
- Developed and monitored employee recognition programs.
- Collaborated with managers to identify and address employee relations issues.
- Advocated for staff members, helping to identify and resolve conflicts.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Created and delivered HR training sessions to staff, managers and executives.
- Completed human resource operational requirements by scheduling and assigning employees.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
Education
Human Services
Eastern Kentucky University
Richmond, KYBachelor of Science - Human Services
Southern New Hampshire University
Online07-2025
High School Diploma -
Danville High School
Danville, KY05-1996
Skills
- Lesson development
- Training and mentoring
- Compliance
- Student engagement
- Conflict resolution
- Special education
- Classroom management
- Instructional design
- Student records management
- Age-appropriate discipline
- Key decision making
- Instructional methods
- Behavior modeling
- Safety awareness
- Parent-teacher collaboration
- Safe learning environment
- Educational leadership
- Team building
- Regulatory compliance
- Department leadership
- Staff development
- Differentiated instruction
- Student advocacy
- Group and individual instruction
- Training development
- Paperwork verification
- Employee retention
- Employment law
- Event planning
- Confidential document control
- Microsoft Office Suite
- Performance management
- Personnel relations
- Time and labor control
- Staff management
- Diversity and inclusion
- Background checks
- Workplace diversity cultivation
- Organizational development
- Employee relations
Certification
Child Development Associates
Timeline
Lead Teacher
Bluegrass Community Action Partnership
01.2021 - Current
Home Daycare Owner
Self
10.2011 - 12.2020
Human Resources Specialist
FKI Logistex
05.2001 - 06.2010
Restaurant Manager
Fazoli's
05.1994 - 05.2021
Human Services
Eastern Kentucky University
Bachelor of Science - Human Services
Southern New Hampshire University
High School Diploma -
Danville High School
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