SAMANTHA TURNER
Cincinnati,OH
Overview
13
13
years of professional experience
Work History
Process Manager
P.L. Marketing
08.2021 - Current
- Process Manager for the PCOE (Planogram Center of Excellence) Department
- Lead and delegate the tasks necessary to follow the KOMPASS timeline and meet deadlines for 16 commodities
- Work directly with Kroger category management to optimize commodity assortment
- Produce planograms based off division and store specific needs
- Provide category analysis obtained by leveraging the data available from syndicated sources such as IRI and 84.51
- Develop expertise in the area of assortment and space analysis to enable Kroger to reach their sales goals and stated objectives
- Assist in pre/post analysis of each category update
Server Manager
Montgomery Inn
08.2014 - 09.2023
- Leadership skills to guide proper work distribution and organization while on the serving floor.
- Detail oriented in fast paced work environment to ensure all product arrives timely and aesthetically pleasing.
- Analyzes clientele to build the appropriate rapport for each individual customer experience creating an increase in return customers.
- Extensive product knowledge to coordinate with customer needs while up-selling to increase sales numbers.
- Previous positions: Server, Bartender
Member Services Representative
Crunch Fitness
01.2019 - 05.2021
- Active involvement in providing positive atmosphere and community conducive for exercise motivation.
- Knowledge of the fitness industry, techniques, trends, and goals.
- Telesales, cold-calling, and membership referrals with 60% goal on premium memberships.
Operations Intern
Dayton Dutch Lions F.C.
04.2012 - 08.2012
Education
Bachelor of Arts - German Studies
University Of Cincinnati
Cincinnati, OH04.2017
Universität Leuphana
Lüneburg, Germany2013
Skills
- German, French
- Public Speaking
- Adaptability
- Relationship building
- Blue Yonder JDA, MS Office, PowerBI
Timeline
Process Manager
P.L. Marketing
08.2021 - Current
Member Services Representative
Crunch Fitness
01.2019 - 05.2021
Server Manager
Montgomery Inn
08.2014 - 09.2023
Operations Intern
Dayton Dutch Lions F.C.
04.2012 - 08.2012
Bachelor of Arts - German Studies
University Of Cincinnati
Universität Leuphana