Samantha Tyler
Kangaroo Kitchen And Catering
Grand Rapids,MI
15
years of professional experience
Detail-oriented manager with strong organizational skills. Knowledgeable, strong leader and problem solver. Uses years of experience from diverse roles to positively impact long-term operations.
Work History
Kitchen Manager
2 Years- Supervised daily kitchen operations, ensuring compliance with health and safety regulations to maintain a 100% health department score.
- Coordinated staff, menu planning and ingredient procurement to accomplish diverse and one of a kind events.
- Trained and mentored lead staff in management.
- Trained kitchen and serving staff in food preparation techniques, quality and consistency standards.
- Resolved staff member conflicts by listening to concerns and finding the appropriate middle ground.
- Streamlined workflows by identifying bottlenecks in daily operations and implementing quick solutions.
Server/Event Chef
2 Years 3 Months- Delivered exceptional customer service in a fast-paced, high pressure dining environment.
- Trained new servers on menu items and event preparation procedures.
- Resolved client requests or complaints swiftly to maintain positive client relationships that fostered repeat business.
- Oversaw cash handling procedures and final payments of 10k or less.
Full-Time Parent/Personal Assistant
1 Year 11 Months- Deemed non- essential, left work to take care of 3 young children who had to do in-home school during quarantine.
- Worked part-time as a personal assistant to an executive financial advisor.
- Managed personal appointments and schedules and acted as point of contact.
- Maintained time documentation, completed assigned tasks and created weekly reports.
Continuous Improvement Facilitator and Trainer
2 Years 5 Months- Led and trained teams across two companies to promote and implement continuous improvement initiatives.
- Developed, built and standardized custom equipment for production, reducing waste and optimizing efficiency by an average of 23%.
- Analyzed performance metrics to identify areas for improvement and implementing data driven decisions across multiple departments.
- Implemented feedback portals for further employee engagement, giving employee driven continuous improvement long after training was complete.
Finishing Department Supervisor
5 Years 4 Months- Supervised, trained and mentored staff on proper finishing techniques, quality standards and safety protocols.
- Implemented process improvements and machine adjustments, enhancing workflow efficiency within department.
- Conducted regular inspections of finished products to verify strict compliance with customer specifications.
- Coordinated with other departments to streamline product workflow and improve overall project timelines.
Finisher
9 Months- Operated sanding tools to achieve optimal finishes on various wood furniture pieces.
- Applied stains and varnishes to meet strict customer specifications.
- Conducted quality inspections and packing to company and customer standards.
- Assisted in training new finishers, ensuring proper understanding of job responsibilities and techniques.
Education
High School Diploma
Associate of Applied Business - Business Administration And Management
- Dean's List
- 3.8 GPA
Skills
Strategic planning and coordination
Process improvement and implementation
Annual business planning and support
Multitasking and organization
Staff training and development
Adaptability to change and collaboration
Accomplishments
- Increased team productivity by implementing key process improvements.
- Developed and maintained inventory tracking spreadsheets to improve and increase profitability.
- Lead and co-planned multiple 5 star events found on Google, The Knot, Yelp and Zola.
- Maintained a 100% semi-annual health inspection score for 2 years
- Developed SOP's to ensure compliancy with state laws.
Timeline
Kitchen Manager
Kangaroo Kitchen And Catering
2024.08 - CurrentRead More
Server/Event Chef
Kangaroo Kitchen And Catering
2022.05 - 2024.08Read More
Full-Time Parent/Personal Assistant
Confidential
2020.06 - 2022.05Read More
Continuous Improvement Facilitator and Trainer
Genesis Seating
2018.01 - 2020.06Read More
Finishing Department Supervisor
Davidson Plyforms
2012.09 - 2018.01Read More
Finisher
Davidson Plyforms
2011.12 - 2012.09Read More
Kent City High School
High School Diploma
Read More
Grand Rapids Community College
Associate of Applied Business from Business Administration And Management
Read More