Hi, I’m
Samantha Tyson
Charlotte,NC
Overview
11
years of professional experience
Work History
SchneiderCharlotte, NC
CDL Class A Driver
09.2024 - Current
Job overview
- Hook and drop
- Pre/Post Trip Inspections
- (WI,IA,KY,PA,VA,WV,OH)
- Electronic log data entries
- General maintenance (adding coolant, oil, and etc.)
PAM TransportCharlotte, NC
CDL Class A Driver
01.2024 - 04.2024
Job overview
- OTR(Over The Road) NC MA,OH,NJ,KY,PA,IN,VA
- Electronic Log data recording
- Pre/Post Trip Inspections
- Adding coolant & oil
Autism 360Charlotte, NC
Behavior Technician
07.2023 - 09.2023
Job overview
- Clinical session notes
- Implement client's program with direction from designated BCBA
- Adhere to the client's needs (daily living activities and Targeted acquisition goals)
Ross Distribution Center (RHDC)Fort Mill, SC
Unit ID/ Sorter
08.2022 - 07.2023
Job overview
- Data Entry
- Pay Variables Organize Merchandise
- Accuracy Merchandise count
Kelly ServicesCharlotte, NC
Customer Service Specialist
05.2021 - 06.2021
Job overview
- Call Center
- Client inquiries/complaints
- Requests
WalmartCharlotte, NC
Stocker
01.2020 - 05.2021
Job overview
- Pallet break down
- Zoning
- Merchandise presentation
- Use of TC70 device
- Price Changes
- Claims Values Product (CVP)
- Processing freight designating it to proper racks
- Module setup
Insight Global Temporary Agency Go HealthChicago, IL
Call Center Representative/Sales
08.2019 - 12.2019
Job overview
- Assisting consumers ages over 65/ those who have medicare parts A&B
- Working directly with Medicare.gov/unitedhealthcare.com sites while working with company marketplace
- Only Medicare Advantage and Medicare supplements
- Taking inbound /outbound calls
- Working through Special Enrollment Period 2019 to Annual Enrollment Period 2020 year
Securitas Security Services USA, IncCharlotte, NC
Security
08.2017 - 06.2019
Job overview
- Unarmed Security Officer
- Provided security at Adesa Auction facility
- Monitored 1 buildings
- Unarmed Security Officer
- Ability to immediately understand surroundings
- Monitored security surveillance
- Effectively deterred crime
- Followed Adesa standard duties and procedures
- Signed all guests into Adesa
- Performed routine
- Verified contractors were authorized for entry
- Ensured building was locked and secured at end of every shift
- Provided escorts for Transporters, when appropriate
- Performed effective crowd control for daily drop offs
- Answered telephones
BJ's WholefoodsCharlotte, NC
Member Services Supervisor
03.2017 - 10.2017
Job overview
- Member service team member
- Upselling Perks rewards Mastercard program
- Processed exchanges and returns
- Documented damaged merchandise
Insight Global Temp Service Go HealthCharlotte, NC
Agent Call Center
08.2016 - 01.2017
Job overview
- Major medical
- Dental
- Health care.gov
- Assisted during Special Enrollment Period and Annual Enrollment Period of the 2017 year
- Processed payments
Liberty National Life InsuranceCharlotte, NC
Field Insurance Agent
05.2016 - 07.2016
Job overview
- Cold calling
- Sales genie usage
- Door to door businesses
Strata Force Temp Service Stanley Black & DeckerCharlotte, NC
Repack/Quality Checker
04.2016 - 05.2016
Job overview
- Counted product inventory
- Organized each section for proper count of product
- Folded boxes
- Pulled orders and placed on conveyer belt
CVS PharmacyCharlotte, NC
Cashier
02.2014 - 04.2016
Job overview
- Restocked shelves
- Took out trash
- Answered phones
- Managed nightly closing tasks
- Zoned merchandise
- Checked in vendors
- Handled cash, receipts, and payments
- Performed cashier duties
- Issued rain checks, refunds, and exchanges
- Interacted with customers in a professional manner
- Addressed, Resolved, and Managed customer complaints
- Prepared Photo orders
- Excelled in a busy, hectic, and fast-paced environment
- Kept assigned work area clean
- Handled orders efficiently and accurately
- Answered phones
- Restocked returns, go-backs, and merchandise
- Followed safety procedures
- Checked in vendors
- Friendly, professional, cooperative team member
Toys R UsConcord, NC
Cashier
10.2013 - 01.2014
Job overview
- Operated cash register and point-of-sales (POS) terminal
- Answered customer questions, complaints, and inquiries
- Addressed, Resolved, and Managed customer complaints
- Excelled in a busy, fast-paced, and hectic environment
- Maintained knowledge of merchandise and inventory
- Maintained a clean working area
- Bagged customer items
- Answered customer service calls
- Restocked go-backs, returns, and merchandise
- Followed safety procedures
Timeline
CDL Class A Driver
Schneider
09.2024 - Current
CDL Class A Driver
PAM Transport
01.2024 - 04.2024
Behavior Technician
Autism 360
07.2023 - 09.2023
Unit ID/ Sorter
Ross Distribution Center (RHDC)
08.2022 - 07.2023
Customer Service Specialist
Kelly Services
05.2021 - 06.2021
Stocker
Walmart
01.2020 - 05.2021
Call Center Representative/Sales
Insight Global Temporary Agency Go Health
08.2019 - 12.2019
Security
Securitas Security Services USA, Inc
08.2017 - 06.2019
Member Services Supervisor
BJ's Wholefoods
03.2017 - 10.2017
Agent Call Center
Insight Global Temp Service Go Health
08.2016 - 01.2017
Field Insurance Agent
Liberty National Life Insurance
05.2016 - 07.2016
Repack/Quality Checker
Strata Force Temp Service Stanley Black & Decker
04.2016 - 05.2016
Cashier
CVS Pharmacy
02.2014 - 04.2016
Cashier
Toys R Us
10.2013 - 01.2014