Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Valenzuela

Logan

Summary

Experienced Accounts Receivable Specialist 4+ years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.

Overview

11
11
years of professional experience

Work History

AR Specialist

Stewardship Health
05.2022 - Current
  • Responsible for various aspects of medical billing: claim creation, claim submission, payment posting for insurance and patient balances.
  • Monitor insurance denials by running reports and contacting insurance companies to resolve and recover denied claims.
  • Work payer correspondence including support tickets, emails and phone messages from internal and external contacts.
  • Maintaining department processes and controls according to Professional Coding Standards, CMS Standards, HIPPA, and the State guidelines.
  • Provide ongoing training for junior team members on best practices related to accounts receivable management, increasing overall departmental knowledge and expertise.

Insurnace Billing Specialist

Bear Lake Community Health Centers
05.2021 - 04.2022
  • Minimized errors in claims submissions through regular cross-checking of CPT and ICD codes against medical documentation.
  • Collaborated with medical staff to obtain necessary documentation, enabling timely submission of accurate claims.
  • Ensured strict adherence to HIPAA guidelines while handling sensitive patient information during the billing process.
  • Assisted patients in understanding their coverage benefits, providing clear explanations and addressing any concerns or questions.

Optician

Sam's Club Optical
09.2013 - 05.2021
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Verified and updated patient records promptly to guarantee accurate prescription information.

Education

Logan High School
Logan, UT
06.2013

Skills

  • Medical Billing Software Proficiency
  • ICD-10 Knowledge
  • HIPAA Compliance
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail

Timeline

AR Specialist

Stewardship Health
05.2022 - Current

Insurnace Billing Specialist

Bear Lake Community Health Centers
05.2021 - 04.2022

Optician

Sam's Club Optical
09.2013 - 05.2021

Logan High School
Samantha Valenzuela