Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
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Samantha Vargas

Philadelphia,PA

Summary

Compassionate Home Health Aide with a proven track record at Restorative Home Healthcare, skilled in patient care and documentation. Adept at enhancing client well-being through attentive support and effective communication. Recognized for quickly adapting to client needs, ensuring comfort and safety while maintaining high standards of care.

Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Support professional with track record of providing outstanding customer service and operational support. Recognized for effectively resolving customer issues and enhancing team collaboration. Reliable and adaptable, consistently meeting changing needs with focus on achieving results.

Experienced with managing customer inquiries and support tasks efficiently. Utilizes problem-solving skills to address and resolve issues promptly. Track record of maintaining effective communication and strong organizational abilities in support roles.

Logistics professional prepared for role in package handling. Known for reliable performance in sorting, loading, and ensuring accurate delivery of packages. Focuses on team collaboration and adaptability to meet dynamic operational needs. Demonstrates strong organizational skills and effective communication abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Home Health Aide

Restorative Home Healthcare
10.2025 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored patient health by taking vital signs and reporting changes to healthcare professionals.
  • Provided companionship and emotional support, improving client well-being and quality of life.
  • Maintained accurate documentation of care provided and client progress for healthcare records.
  • Adapted quickly to changing client needs, demonstrating flexibility in caregiving approach.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Receiving Support Associate

Macys
06.2024 - 12.2024
  • Assisted customers in locating products and resolving inquiries effectively.
  • Maintained accurate inventory levels through regular stock checks and organization.
  • Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
  • Collaborated with team members to streamline daily operations and improve service delivery.
  • Contributed to merchandising efforts by arranging displays according to company standards.

Sales Associate/Merchandiser/Recovery Associate

Burlington Coat Factory
01.2024 - 06.2024
  • Assisted customers in locating merchandise and provided product information to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems and maintained cash register balance.
  • Maintained visual standards by organizing sales floor displays and ensuring product availability.
  • Collaborated with team members to achieve daily sales goals and improve customer service satisfaction.

Customer Service Associate (Flex)

Amazon Locker/Prime Now LLC
07.2023 - 06.2024
  • Assisted customers with inquiries regarding order status and delivery options.
  • Processed customer orders efficiently using proprietary software systems.
  • Resolved customer complaints promptly, ensuring satisfaction and retention.
  • Maintained knowledge of product availability to provide accurate information.
  • Conducted follow-ups on customer feedback to enhance service quality.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.


FedEx

Package Handler (Seasonal)
10.2020 - 01.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Pre-insurance Agent Certificate - Insurance Agent Training

Fair Trade Outsourcing (FTO)
1900 Market Street 8th Floor, Philadelphia, Pa
12-2024

High School Diploma -

Home Education
Philadelphia, PA
05-2018

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Dressing assistance
  • Mobility support
  • Client documentation
  • Behavioral support
  • Toileting assistance
  • Compassionate client care
  • Nutritional meal preparation
  • Home health aide (HHA)
  • Dementia care
  • Documentation
  • Medication organization
  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Complex Problem-solving
  • POS system operation
  • Calm and professional under pressure
  • Understanding customer needs
  • Transaction processing
  • Customer complaint resolution
  • Problem-solving skills
  • Time management
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Shipping and receiving
  • Self motivation

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Knowledge in insurance policies
  • Knowledge in dementia patients
  • knowledge in retail
  • self taught basic mechanical skills

Certification

Pre- insurance agent certification

Languages

English
Full Professional
Spanish
Limited Working

Interests

  • I like working with my hands and fixing things
  • Reading
  • Mindfulness Practices
  • Regularly practice mindfulness and meditation for overall wellness
  • Music
  • Passionate about balancing physical health with mental and emotional wellness
  • Wine Tasting
  • Personal Development and Self-Improvement
  • Auto Repair/Restoration

Timeline

Home Health Aide

Restorative Home Healthcare
10.2025 - Current

Receiving Support Associate

Macys
06.2024 - 12.2024

Sales Associate/Merchandiser/Recovery Associate

Burlington Coat Factory
01.2024 - 06.2024

Customer Service Associate (Flex)

Amazon Locker/Prime Now LLC
07.2023 - 06.2024

FedEx

Package Handler (Seasonal)
10.2020 - 01.2021

Pre-insurance Agent Certificate - Insurance Agent Training

Fair Trade Outsourcing (FTO)

High School Diploma -

Home Education
Samantha Vargas