Samantha Villalva
Noblesville,IN
Summary
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Technician /Receptionist
Vet Check Pet Urgent Care
Carmel, Indiana
08.2021 - Current
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
- Confirmed appointments, communicated with clients and updated client records.
- Responded to inquiries from callers seeking information.
Military Police
Army
Fort Bliss, TX
08.2018 - 09.2020
- Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
- Monitored gate activities, controlled traffic and responded to emergencies on base.
- Provided emergency response security, eliminating hazards and potential dangers.
Receptionist
Haines City Pet Hospital
Haines City, FL
11.2017 - 04.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
Cashier
Forever 21
Orlando, FL
08.2016 - 11.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
Certificate - Animal Grooming
Penn Foster College
Scottsdale, AZ04.2023
Certificate - Emergency Medical Technology
Valencia College
Orlando, FL11.2017
High School Diploma -
Poinciana High School
Kissimmee, FL05.2016
Skills
- Customer Complaint Resolution
- Humane Animal Restraints
- Bathing and Nail Clipping
- Positive Attitude and Energetic
- Organization and Efficiency
- Detail Oriented
- Bilingual
Timeline
Technician /Receptionist
Vet Check Pet Urgent Care
08.2021 - Current
Military Police
Army
08.2018 - 09.2020
Receptionist
Haines City Pet Hospital
11.2017 - 04.2018
Cashier
Forever 21
08.2016 - 11.2017
Certificate - Animal Grooming
Penn Foster College
Certificate - Emergency Medical Technology
Valencia College
High School Diploma -
Poinciana High School
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