Samantha Villarreal
Houston,TX
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Furthermore, I am currently pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Home Health Care Worker
AC Competent
Houston, TX
01.2023 - 08.2024
- Assisted patients with daily living activities, resulting in a higher quality of life.
- Enhanced patient well-being by providing compassionate and attentive care.
- Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
- Performed light housekeeping duties to maintain a clean living space for clients, contributing to their overall wellness.
- Helped maintain client hygiene through bathing, grooming, and dressing assistance, fostering dignity and self-esteem in daily routines.
Customer Service Representative
Iqor
Houston, TX
04.2021 - 05.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Warehouse Worker
Swiss Port
Houston, TX
01.2021 - 04.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Education
High School Diploma -
Cypress Creek High School
Houston, TX2014
Skills
- Compassionate caregiving
- Organizational growth
- Housekeeping tasks
- Customer service
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Shipping and receiving
- Order fulfillment
References
Name: Tameria Chivers
Relation: Mentor
Contact Information: Tchja@allstate.com
___________________________________________
Name: DaBreon Banks
Relation: Co- Worker
Contact Information:
dabreonbanks@yahoo.com
Timeline
Home Health Care Worker
AC Competent
01.2023 - 08.2024
Customer Service Representative
Iqor
04.2021 - 05.2022
Warehouse Worker
Swiss Port
01.2021 - 04.2021
High School Diploma -
Cypress Creek High School