Samantha Villazana-Arizmendi
Las Vegas
Summary
Dedicated and organized professional with experience in office administration, reception, and scheduling within both general office and medical environments. Fluent in English and Spanish, with a strong commitment to providing exceptional customer service and administrative support.
Overview
5
5
years of professional experience
Work History
Reception
Lawyers Title Of Nevada
- Worked as an administrative assistant performing clerical tasks.
- Prepared and edited letters, reports, memos and emails.
- Arranged and translated meetings and appointments.
- Answered high volumes of phone calls providing answers when possible and transferring calls and taking messages when needed.
- Monitored and procured needed supplies for office, reception and mailroom.
Reception
Sfs Therapies
2022.10 - 2023.11
- Arranged and translated meetings and appointments.
- Provided translation services between English and Spanish for clients and staff as needed.
- Worked as an administrative assistant performing clerical tasks.
- Prepared and edited letters, reports, memos and emails.
- Documented patient conversations and took proper messages in real time to ensure all issues and concerns were properly addressed/ resolved.
- Checked patients in and out in real time while ensuring HIPAA guidelines were being followed.
- Provided customers with high quality service to accomplish their needs while upholding company’s standards and values to ensure customer satisfaction.
Reception/ Assistant
Divinity Tile
2018.12 - 2020.04
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Maintained up-to-date visitor logs ensuring accurate records were kept for security purposes.
- Ensured houses were cleaned and sanitized to ensure customers expectations were satisfied.
- Insured tools and material were organized and restocked to accommodate each job.
- Provided customers with high quality service to accomplish their needs while upholding company’s standards and values to ensure customer satisfaction.
- Assisted with cash transactions to ensure seamless and accurate money flow.
Education
Ed W Clark High School
Las Vegas, NVSkills
- Fluent in English and Spanish (written and verbal)
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent customer service and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work effectively in fast-paced environments
- Attention to detail and accuracy in data entry and documentation
- Effective communication skills, both verbal and written
- Ability to prioritize tasks and manage time efficiently
- Familiarity with office equipment such as multi-line phone systems, printers, and scanners
- Proficiency in handling sensitive information with discretion and confidentiality
Timeline
Reception
Sfs Therapies
2022.10 - 2023.11
Reception/ Assistant
Divinity Tile
2018.12 - 2020.04
Reception
Lawyers Title Of Nevada
Ed W Clark High School
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