Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Vivirito

Frankfort,NY

Summary

Knowledgeable Sales Manager with 7+ years of experience in driving corporate sales growth and maintaining client relationships. Demonstrates leadership and communication skills while consistently achieving sales targets and enhancing team performance.

Overview

17
17
years of professional experience

Work History

Corporate Sales Manager

Turning Stone Resort
04.2018 - Current
  • Exceed both quarterly and annual sales goals.
  • Prospect to clients in both the Association and Corporate markets.
  • Maintain and strengthen client relationships through consistent communication and excellent customer service.
  • Conduct site visits to showcase the resort and offerings for prospective clients, coordinating all overnight stays and entertainment needed.
  • Generate new business leads through marketing research/targeted campaigns and networking involvement.
  • Increase exposure by participating in national meeting planner appointment-based conferences and local personal sales calls.
  • Prepare sales presentations for clients showing success and credibility of product.

Director of Visitor and Community Engagement

Utica Zoo
09.2017 - 04.2018
  • Designed and implemented plans to enhance guest experience.
  • Attended and managed promotional opportunities (vendor expos, kiosks, etc.).
  • Managed inventory and processes in the on-site retail store.
  • Grew revenue and scheduled the Adopt an Animal program and Animal Encounters.
  • Assisted in fundraising efforts.
  • Processed all new, renewal and special guest membership applications.
  • Maintained AZA and other membership listings.
  • Organized and executed all aspects of event planning for all zoo & sponsored events, including event set up and break down.
  • Supported solicitation & post-event follow up of sponsors and vendors for special events, including securing food and beverage vendors, silent auction items, supplies, services, etc.
  • Coordinated recruitment and training of event volunteers for special events.

Interim Events Director

SUNY Polytechnic Institute
11.2015 - 09.2017
  • Managed the execution of event logistics and scheduling of both external and internal Conferences and Events both on-campus and off-campus. This included larger campus-wide and VIP events such as Commencement, Convocation, Faculty/Staff Holiday Luncheon; Governor’s Office Meetings/Events; etc.
  • Communicated and negotiated with our campus catering company on pricing and menus and working with our online catering system to process catering.
  • Responsible for negotiating and processing external event contracts, estimates, invoicing and managing receivables of the department.
  • Served as a liaison to campus departments to ensure coordination of services including facility rental, catering services and technical support.
  • Met with clients for site visits and pre/post logistical meetings to ensure event success.

Events Coordinator

The Eventful Group
07.2014 - 09.2015
  • Responsible for the pre-planning and execution of eight yearly 4-day events for 400-900 people.
  • Partnered with a range of suppliers – printers, promotional companies, airlines, hotels, catering companies, transportation companies, security companies, etc.
  • Managed registration, hotel reservations and airline bookings for up to 70 of our VIP Speakers per event.
  • Worked closely with upwards of 30 Sponsor companies per event to coordinate exhibit hall booths and any special requests.

Group Resort Specialist

Walt Disney World Resorts
08.2008 - 04.2014
  • Partnered with multiple departments including, Convention Services, Park and Event Sales, Resort Operations, Convention Billing and Revenue Management to ensure my clients have a seamless overnight room experience.
  • Pre-arrival liaison for meeting planners pertaining to all housing needs such as managing room blocks, confirming rooming lists, Disney’s Magical Express Reservations and ticket purchases.
  • Also obtained lateral positions including Group Sales & Sports Travel Coordinator & Front Desk Cashier/Luggage Services within my experience with the WDW company.

Education

Bachelor of Science - Travel, Tourism & Hospitality Management

Johnson & Wales University
Providence, RI
08.2010

Associate of Science - Travel, Tourism, Hospitality, and Event Management

Herkimer County Community College
Herkimer, NY
05.2008

Associate of Science - Photographic Technology

Herkimer County Community College
Herkimer, NY
05.2006

Skills

  • Microsoft Suite
  • CVENT
  • Salesforce/Delphi (CRM System)
  • Walt Disney World company based CRM systems
  • Duetto
  • CaterTrax
  • Client relationship building
  • Key account management & growth
  • Sales presentations
  • Goals and performance
  • Leads prospecting

Timeline

Corporate Sales Manager

Turning Stone Resort
04.2018 - Current

Director of Visitor and Community Engagement

Utica Zoo
09.2017 - 04.2018

Interim Events Director

SUNY Polytechnic Institute
11.2015 - 09.2017

Events Coordinator

The Eventful Group
07.2014 - 09.2015

Group Resort Specialist

Walt Disney World Resorts
08.2008 - 04.2014

Associate of Science - Travel, Tourism, Hospitality, and Event Management

Herkimer County Community College

Associate of Science - Photographic Technology

Herkimer County Community College

Bachelor of Science - Travel, Tourism & Hospitality Management

Johnson & Wales University

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