SAMANTHA WALKER
Houston,TX
Overview
7
7
years of professional experience
Work History
Victim Advocate
Harris County Sheriff Office
Houston, TX
06.2025 - Current
- Supported victims by providing emotional and legal guidance during crises.
- Coordinated resources and referrals to community support services for victims.
- Assisted law enforcement with victim impact statements and case documentation.
- Conducted follow-up calls to ensure ongoing support for victims' needs.
- Facilitated educational workshops on victim rights and available services.
- Collaborated with local agencies to develop comprehensive support programs.
Recruiter
Outsource
Houston, TX
09.2024 - 06.2025
- Conducted candidate interviews to assess qualifications and fit.
- Collaborated with hiring managers to define job requirements and expectations.
- Developed job postings to attract diverse talent pools across platforms.
- Facilitated onboarding processes for new hires, ensuring smooth transitions.
- Coordinated recruitment events to promote employer brand and attract candidates.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Sourced and screened potential candidates for open positions.
Service Greeter
Mercedes Benz of San Antonio
12.2021 - 06.2024
- Assisted clients in understanding service options and vehicle features.
- Greeted customers warmly upon arrival at luxury automotive dealership.
- Managed appointment scheduling for service consultations and vehicle maintenance.
- Coordinated with technicians to ensure timely service execution and client satisfaction.
- Provided clear communication about service progress and expected completion times.
- Maintained a clean and organized reception area for a welcoming atmosphere.
- Handled customer inquiries efficiently, resolving issues with professionalism and care.
- Collaborated with team members to enhance overall customer experience and service flow.
Dining Room Coordinator/Hostess
Lupe Tortilla
08.2018 - 07.2021
- Coordinated dining room setup and flow for efficient guest service.
- Managed reservations and seating to optimize customer experience.
- Trained staff on service standards and dining room protocols.
- Communicated with kitchen staff to ensure timely meal delivery.
- Oversaw cleanliness and organization of the dining area.
- Handled customer inquiries and resolved complaints effectively.
Education
BA - Psychology
University of Texas at San Antonio
05.2024
Skills
- Reliability and punctuality
- Effective Decision Making
- Appointment Scheduling
- Effective problem solving
- Creativity and Innovation
- Data entry proficiency
- Patience and composure
- Crisis intervention
- Victim support
- Case management
- Community outreach
- Team collaboration
- Active listening
- Time management abilities
Extracurricular Activities
Alpha Sigma Alpha Sorority 2021-2024
Wellness Chairman
Social Media Chairman
Vice President of Programming and Ritual
Timeline
Victim Advocate
Harris County Sheriff Office
06.2025 - Current
Recruiter
Outsource
09.2024 - 06.2025
Service Greeter
Mercedes Benz of San Antonio
12.2021 - 06.2024
Dining Room Coordinator/Hostess
Lupe Tortilla
08.2018 - 07.2021
BA - Psychology
University of Texas at San Antonio
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