Samantha Waterman
West Wareham,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable direct care enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
18
18
years of professional experience
Work History
Direct Care Staff Member
CO-OP
11.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Administered medication as directed by physician.
- Monitored and assisted residents through individual service plans.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Scheduled and accompanied clients to medical appointments.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Provided safe mobility support to help patients move around personal and public spaces.
- Kept clients engaged in social networks and communities for personal health and growth.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Entertained or read aloud to patients to improve mental health and alertness.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Administered medications or treatments such as catheterizations, irrigations or enemas as directed by physician or nurse.
Store Manager
Sardinha Family Trust Dunkin’ Donuts
12.2005 - 03.2018
- Baked, decorated and displayed donuts per guidelines.
- Kept workstation and area around workstation neat and clean.
- Prepared and produced quality products to meet or exceed customer and company expectations.
- Assisted in ordering products and supplies needed for daily operations.
- assigned team member roles according to management list of daily duties.
- managed and tracked store inventory to ensure continuous availability of products.
- completed payroll for over 20 employees on a weekly basis.
- assisted in reporting and monitoring of store budget.
- completed all management duties.
Assistant Branch Manager
Citizens Bank
08.2014 - 08.2015
- Trained and developed new team members in alignment with branch service standards and objectives.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Built rapport with account holders by reaching out with product recommendations and account updates.
Education
No Degree - Business Administration And Management
Bristol Community College
Fall River, MAHigh School Diploma -
Middleborough High School
Middleborough, MA05.2005
Skills
- Routine Adjustment
- Crisis Management
- Pulse Checking
- Personal Grooming Care
- Care Plan Assessment
- Compassionate Client Care
- Behavior Redirection
- Medication Monitoring
- Treatment Plan Implementation
- Client Support
- Emotional and Social Support
- Household Management
Additional Information
- outgoing and friendly personality
- organized, time management, good communication skills
- dependable
- outgoing and friendly personality
- exceeds expectations
Timeline
Direct Care Staff Member
CO-OP
11.2022 - Current
Assistant Branch Manager
Citizens Bank
08.2014 - 08.2015
Store Manager
Sardinha Family Trust Dunkin’ Donuts
12.2005 - 03.2018
No Degree - Business Administration And Management
Bristol Community College
High School Diploma -
Middleborough High School
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