Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Jason Lovato

Glen Rose,TX

Summary

Dependable , successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Hoffbrau Steak House
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Line Cook

Hoffbrau Steak House
08.2022 - 08.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Plated and presented all dishes to match established restaurant standards.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.

Line Cook

Chilis
01.2022 - 08.2022
  • Ensured consistent taste and quality by adhering to standardized recipes and carefully measuring ingredients.
  • Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
  • Assisted in inventory management, accurately tracking stock levels and placing orders as needed.
  • Enhanced kitchen efficiency by streamlining food preparation processes and organizing workstations for optimal performance.
  • Maintained high standards of cleanliness, resulting in a consistently top-rated health inspection score.
  • Provided excellent customer service by accommodating special dietary needs and addressing concerns promptly.
  • Helped establish a positive work culture among kitchen staff by actively participating in team meetings and offering constructive feedback for improvement.
  • Efficiently rotated through various stations within the kitchen, demonstrating adaptability and strong proficiency at each position.

Kitchen Manager

Rocking S
03.2020 - 03.2021
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.

Education

High school diploma -

Ftw can academy
Fort Worth, TX
08.2007

Skills

  • Kitchen Management Experience
  • Interviewing
  • Busser
  • Catering
  • Host/Hostess
  • Food Production
  • Management
  • Supervising experience
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Menu Memorization

Personal Information

Relocation: Anywhere

Certification

  • TABC CERTIFIED
  • FOOD HANDLER CERTIFIED

Timeline

Server

Hoffbrau Steak House
08.2023 - Current

Line Cook

Hoffbrau Steak House
08.2022 - 08.2023

Line Cook

Chilis
01.2022 - 08.2022

Kitchen Manager

Rocking S
03.2020 - 03.2021

High school diploma -

Ftw can academy

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Jason Lovato