Overview
Work History
Education
Skills
Timeline
Generic

Samantha Webb

Plano,TX

Overview

5
5
years of professional experience

Work History

Assistant Property Manager

Avenue5 Residential
Plano, TX
06.2024 - Current
  • Generates weekly delinquency reports to keep ownership informed of current standings, identifying trends, and suggesting proactive solutions for future financial management.
  • Supervises the renewal workbook across four agents, focusing on strategies to improve resident retention through detailed monitoring and data analysis.
  • Manages the calculation and disbursement of agent commissions while overseeing compliance checklists, ensuring all payments are processed on schedule to avoid any payment deferrals.
  • Compiles and reviews the leasing team's activities into a comprehensive report, providing visibility to both management and owners on the effectiveness and productivity of daily operations.
  • Coordinates daily tasks for the leasing team, enhancing productivity by streamlining communication and task delegation.

Assistant Property Manager

MAA
McKinney, TX
12.2022 - 06.2024
  • Maintained thorough, accurate, and compliant records for audits.
  • Clarified and enforced property policies to residents, ensuring understanding and adherence.
  • Acted as a bookkeeper for all resident accounts, managing rent collection, delinquency, legal notices, and handling eviction processes.
  • Utilized Yardi to issue purchase orders for maintenance items, such as carpets and appliances, tracking the readiness of units post-vacancy.
  • Managed property income through sales of rentable items, such as storage units, express clean services, and accurately posting damage charges on final statements.

Leasing Consultant

MAA
Dallas, TX
07.2020 - 06.2021
  • Conducted personalized tours across three communities, emphasizing features, benefits, and amenities aligned with each prospect's preferences.
  • Promoted a high level of customer service and assistance by greeting residents, responding to concerns, and quickly resolving issues.
  • Handled the preparation of lease contracts, collection of security deposits, and coordination of utility documentation for new move-ins.
  • Conducted the lease renewal process by staying in touch with residents and creating relationships that would help motivate the existing residents to continue living at the property.
  • Processed tenant transfer requests and responded to negotiations for lease renewals, aiming to maintain occupancy and satisfaction.

Education

Bachelor of Business Administration - Management

LIM College
New York, NY
05-2020

Skills

  • Relationship building and rapport
  • Conflict resolution
  • Telephone and email etiquette
  • Cash and payment management
  • Administrative support
  • Contract negotiation
  • Data analysis and reporting
  • Sales and marketing
  • Records management
  • Task delegation

Timeline

Assistant Property Manager

Avenue5 Residential
06.2024 - Current

Assistant Property Manager

MAA
12.2022 - 06.2024

Leasing Consultant

MAA
07.2020 - 06.2021

Bachelor of Business Administration - Management

LIM College

Similar Profiles

CREATE PROFILE
Samantha Webb