Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Wells

Gainesville,FL

Summary

A highly organized, take charge professional with a commitment to detail in doing the job right the first time in completing all projects. Demonstrates excellent listening and communication with a large diverse population. Proven ability to establish rapport and resolve customer issues effectively and efficiently. Versatile, high-energy professional who supports and enhances all aspects of Business Management initiatives by driving results and contributing to team efforts by accomplishing established goals. Ability To Work Under Pressure Conflict Resolution Excellent Communication Skills Customer Service Accounting Microsoft Office Proficiency Self- Confidence Attention to Detail Time Management Decision Making

Overview

10
10
years of professional experience

Work History

Restaurant General Manager

Taco Bell
09.2021 - Current
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Correctly calculated inventory and ordered appropriate supplies.

Service Manager

Texas Roadhouse
02.2017 - 09.2021
  • Collaborated with customers to offer solutions to service needs.
  • Defined department objectives and monitored performance to facilitate operations.
  • Hired, trained and developed service department staff to drive performance.
  • Prioritized and delegated daily work tasks to meet anticipated project goals.
  • Monitored employee performance through effective analysis of key metrics.
  • Created employee work schedules to keep shifts properly staffed.

Store Manager

Yellowbox Furniture
02.2014 - 01.2017
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Oversaw development and launch of additional area routes.

Education

Criminal Justice

The University of Akron
Akron, OH
2011

High School Diploma -

Ellet High School
Akron, Ohio
2009

Skills

  • Customer service
  • Inventory
  • People skills
  • Team management
  • Computer skills
  • Coaching and mentorship
  • Friendly, positive attitude
  • Inventory Management

Timeline

Restaurant General Manager

Taco Bell
09.2021 - Current

Service Manager

Texas Roadhouse
02.2017 - 09.2021

Store Manager

Yellowbox Furniture
02.2014 - 01.2017

Criminal Justice

The University of Akron

High School Diploma -

Ellet High School
Samantha Wells