Summary
Overview
Work History
Education
Skills
Languages
Break in Career
Timeline
AccountManager

Samantha White

West Point

Summary

Healthcare professional with proven track record in delivering high-quality patient care and medical support. Has a strong foundation in medical documentation and patient record management. Proficient in medical terminology, electronic health records, and supporting clinical staff. Professional training expert with proven history of developing and delivering impactful training programs for new hires. Adept at fostering a collaborative and results-driven environment, ensuring all team members are well-prepared and adaptable to changing needs. Skilled in collaborating with healthcare teams to ensure optimal patient outcomes and adapting to evolving medical needs. Known for reliability, adaptability, communication, and leadership skills that align with organizational goals, and strong problem-solving abilities.



Overview

24
24
years of professional experience

Work History

Team Training Performance Coach

IKS Health
09.2024 - 03.2025
  • Established clear objectives for training sessions, promoting goal-oriented learning outcomes.
  • Collaborated with department heads to identify areas of improvement, devising targeted training solutions.
  • Increased overall team efficiency through hands-on coaching and feedback sessions with individual staff members.
  • Implemented ongoing assessments to monitor employees' progress and adjust training strategies as needed.
  • Maintained accurate records of employee progress as they moved through various stages of the training program.
  • Delivered exceptional results by consistently updating course content to reflect evolving business needs.
  • Monitored industry trends, incorporating best practices into training programs for continuous improvement.
  • Promoted collaboration within the training team by fostering open communication channels and group problem-solving activities.
  • Continuously improved upon existing processes, analyzing participant feedback to make informed adjustments in future trainings.
  • Leveraged technology platforms to create interactive e-learning modules that enhanced user engagement and retention rates.
  • Aligned training initiatives with corporate objectives, ensuring consistency across all departments.
  • Developed and implemented a comprehensive training program to increase employee productivity and morale.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Implemented new learning strategies depending on employees' skill levels.
  • Trained virtual scribes in EHR documentation, enhancing accuracy and compliance.
  • Improved scribe efficiency through targeted training, leading to better patient record management.
  • Developed training modules for EHR systems, fostering skill enhancement and team collaboration.
  • Led virtual medical scribe training programs, implementing standardized documentation protocols and enhancing EHR system proficiency across teams
  • Developed comprehensive training modules for medical documentation, driving improvements in record accuracy and compliance with healthcare regulations
  • Mentored virtual scribes in mastering EHR systems, fostering professional growth while maintaining strict medical documentation standards
  • Orchestrated quality assurance reviews of medical records, ensuring precise documentation and regulatory compliance in healthcare settings
  • Facilitated cross-functional training sessions, strengthening team capabilities in medical terminology and documentation best practices
  • Streamlined EHR documentation processes through strategic training initiatives, resulting in enhanced accuracy and reduced error rates in medical records

New Hire Trainer

IKS Health
08.2022 - 09.2024
  • Increased consistency in employee performance evaluations by standardizing training materials across all departments.
  • Implemented ongoing training initiatives for existing employees, promoting continuous professional development within the organization.
  • Fostered a culture of collaboration and teamwork among trainees that continued well beyond initial orientation periods.
  • Served as a trusted mentor to countless employees, guiding them through challenging transitions into their respective roles within the organization.
  • Developed customized e-learning modules, allowing remote employees to access critical information at their convenience.
  • Reduced time-to-productivity for new hires through targeted skill development and hands-on practice sessions.
  • Ensured compliance with industry regulations by incorporating relevant updates into training materials as needed.
  • Continuously monitored the effectiveness of training initiatives, making adjustments as necessary to ensure optimal results for both individual learners and the organization as a whole.
  • Championed organizational values throughout the training process, instilling a sense of pride and commitment in each new hire class.
  • Improved overall team efficiency by identifying knowledge gaps and tailoring training materials accordingly.
  • Created engaging presentation materials utilizing multimedia elements to enrich learning experiences for trainees from diverse backgrounds.
  • Partnered with subject matter experts to develop comprehensive training materials that aligned with specific job functions and departmental objectives.
  • Collaborated with HR to refine recruitment processes, resulting in higher-quality candidates joining the organization.
  • Conducted needs assessments to identify performance gaps and develop targeted learning solutions.
  • Facilitated virtual learning sessions.
  • Developed job-specific competencies and performance standards.
  • Evaluated employee progress using various assessment methods, providing valuable feedback for future improvement efforts.
  • Provided coaching and mentoring to employees.
  • Trained and mentored up to 50 new personnel hired to fulfill various roles.
  • Supervised 50 new hires every 3 weeks, enhancing medical terminology and EMR skills.
  • Managed payroll and virtual classes, achieving a 50% monthly success rate.
  • Coached new hires to excel as Virtual Medical Scribes, improving team efficiency.
  • Implemented effective training strategies, resulting in significant performance improvements.
  • Led virtual medical training for 50 new hires per cycle, managing EMR systems education and SOAP documentation.
    achieving a consistent 50% success rate in scribe certification
  • Orchestrated comprehensive medical terminology training programs while maintaining precise payroll management and
    Virtual classroom coordination
  • Mentored and coached virtual medical scribe candidates through intensive 3-week training cycles, focusing on professional development and technical proficiency
  • Streamlined virtual training processes and monitored performance metrics to optimize new hire success rates in medical documentation and EMR systems.
  • Facilitated seamless integration of new medical scribes into healthcare teams through structured virtual training and ongoing professional support
  • Directed intensive virtual medical training for 50 new hires per cycle, achieving a consistent 50% success rate in scribe certification through EMR systems education.

Virtual Medical Scribe

AQuity Solutions
07.2021 - 08.2022
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
  • Verified the accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
  • Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
  • Accompanied physicians virtually throughout the day in fast-paced, stressful environments.
  • Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
  • Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.
  • Collaborated with healthcare professionals to ensure the timely completion of all necessary documentation, facilitating proper billing and reimbursement processes.
  • Facilitated effective communication between healthcare providers by accurately recording diagnostic test results and treatment plans.
  • Collected required documents to prepare discharge and release summaries of patients.
  • Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
  • Used Epic EHR to input information into the computerized patient record system.
  • Attended patient appointments and wrote a narrative account of events using proper abbreviations, grammar, and spelling.
  • Aided in the continuation of care for patients by clearly documenting follow-up instructions and scheduling future appointments as needed.
  • Streamlined workflow for attending physicians by organizing notes according to specified templates, enabling quicker review of pertinent information before finalizing documentation.
  • Promoted a positive work environment through proactive collaboration with team members and adherence to established protocols and procedures.
  • Communicated with other medical staff and personnel to obtain additional patient information.
  • Received consistent positive feedback from supervisors for attention to detail, commitment to accuracy, and dedication to providing high-quality scribe support.
  • Assisted in the optimization of workflow within the medical facility through prompt and precise medical transcription services.
  • Adapted quickly to new technologies and software platforms utilized within the medical facility, ensuring seamless integration into daily workflow processes.
  • Consistently met tight deadlines for record completion, contributing to improved insurance claim processing times and increased revenue collection rates.
  • Responded to patient inquiries to provide information and resolve issues and concerns.
  • Contributed to streamlined patient appointments by efficiently gathering relevant medical history and performing preliminary physical exams under supervision.
  • Improved clinical outcomes with thorough documentation of patient progress and response to treatments.
  • Played a key role in legal compliance by adhering to HIPAA regulations during the documentation process.
  • Enhanced physician efficiency with detailed real-time documentation during patient encounters.
  • Boosted patient satisfaction by ensuring all their concerns were accurately documented and addressed.
  • Supported accurate diagnosis and treatment plans by capturing detailed patient histories and symptoms.
  • Enabled more accurate prescription management by recording medication orders during consultations.
  • Enhanced patient intake process by compiling and organizing patient histories before initial assessments.
  • Documented medical records for physicians remotely, ensuring accuracy and compliance.
  • Enhanced documentation efficiency, leading to improved patient care coordination.
  • Utilized electronic health record systems to maintain detailed and organized notes.
  • Resolved discrepancies in patient data, supporting physician decision-making.
  • Contributed to a streamlined workflow, positively impacting team productivity.
  • Documented comprehensive medical records and SOAP notes for physicians, ensuring accurate patient information capture and supporting clinical decision-making
  • Collaborated with healthcare providers to streamline documentation processes, reducing record completion time while maintaining clinical accuracy
  • Assisted physicians with real-time documentation, enabling enhanced patient care and improved clinical workflow efficiency
  • Maintained strict patient confidentiality while managing high-volume medical documentation, contributing to improved
    healthcare delivery
  • Implemented efficient documentation strategies, facilitating seamless communication between healthcare providers and
    Enhancing patient care quality
  • Optimized medical documentation processes through real-time collaboration with physicians, reducing record completion time
    time while ensuring clinical accuracy
  • Reduced physician administrative burden, allowing for increased focus on patient care.
  • Ensured high-quality patient documentation, leading to improved patient follow-up and care continuity.
  • Maintained accurate and complete medical records to comply with regulations and standards.
  • Transcribed sensitive documents with complete confidentiality.
  • Verified medical terminology and codes to deliver accurate and up-to-date information.

Home Health LPN

Mississippi Home Care
05.2011 - 05.2019
  • Enhanced patient comfort by providing compassionate care and addressing individual needs.
  • Administered medications accurately following physician orders and nursing protocols.
  • Promoted effective communication among healthcare providers, patients, and families to ensure seamless coordination of care.
  • Participated in ongoing professional development opportunities to stay current on best practices within the home health nursing field.
  • Contributed to a positive work environment by mentoring new LPNs entering the home health field.
  • Consistently received positive feedback from patients and families for exceptional communication, clinical expertise, and genuine concern for their well-being.
  • Supported patients' emotional well-being through active listening, empathy, and encouragement during times of stress or illness.
  • Reduced hospital readmissions through diligent monitoring, early intervention, and timely communication with healthcare team members.
  • Exemplified professionalism by adhering to ethical guidelines as outlined by the state board of nursing in all aspects of practice.
  • Improved patient outcomes by developing personalized care plans in collaboration with interdisciplinary team members.
  • Assisted patients in achieving mobility goals through safe transfer techniques, ambulation support, and range of motion exercises.
  • Educated patients and families on disease prevention, health management, and self-care techniques for optimal well-being.
  • Demonstrated strong critical thinking skills in identifying changes in patient conditions and taking appropriate actions accordingly.
  • Collaborated with case managers to recommend appropriate community resources for continued patient support after discharge from home health services.
  • Skillfully performed wound care procedures to promote healing and prevent infections.
  • Efficiently managed time spent visiting multiple clients daily while ensuring each received comprehensive nursing assessments tailored to their specific medical needs.
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Provided emotional support and kind companionship to patients and families to increase overall wellness.
  • Assisted patients with activities of daily living to promote independence.
  • Assessed patients' health status and developed individualized care plans to suit needs.
  • Coordinated with other healthcare team members to support patient needs.
  • Documented patient vitals, behaviors, and conditions to communicate concerns to the supervising nurse.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Monitored vital signs, developed and implemented care plans, and documented patient progress.
  • Collaborated with vendors to procure medical equipment, supplies, and services.
  • Took samples to complete diagnostic and routine assessment tests.
  • Monitored patient health conditions to report changes to the assigned physician.
  • Reviewed patient history to verify conditions and current medications.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Clearly and thoroughly explained diagnoses, treatment options, and procedures to patients and loved ones, checking in to verify understanding.
  • Provided diagnosis information, treatment possibilities, disease management tips, and wound care advice to patients, loved ones, and caregivers.
  • Developed and implemented individualized patient care plans.
  • Supported diagnoses by taking blood samples from patients for laboratory testing.
  • Delivered emotional support to patients and families during challenging times.

MDS Coordinator

Dugan Memorial Home
01.2005 - 01.2008
  • Set schedules for staff to start and complete MDS assessments and care plan meetings.
  • Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
  • Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
  • Collaborated with nursing staff to provide accurate and timely clinical assessments for each resident, leading to improved overall care.
  • Collaborated closely with therapy departments to accurately capture rehabilitation needs within MDS documentation, supporting appropriate resource allocation for residents' needs.
  • Verified prompt and accurate completion of MDS activities for billing.
  • Assessed electronic medical record for required documentation to support MDS coding.
  • Enhanced patient care quality by implementing comprehensive MDS assessments and care plans.
  • Provided ongoing education for nursing staff regarding MDS best practices, contributing to a knowledgeable and skilled workforce.
  • Monitored changing regulations related to RAI/MDS requirements, keeping staff informed about updates that impact their daily work routines.
  • Completed minimum data set assessments with strong collaboration across business, provider, and clinical disciplines.
  • Implemented interdisciplinary meetings focused on individualized care plan development, resulting in more targeted interventions and improved resident outcomes.
  • Developed a comprehensive system for tracking MDS completion deadlines, ensuring timely submissions, and minimizing the risk of financial penalties.
  • Established regular review processes to evaluate the accuracy and completeness of MDS records, leading to proactive identification of potential issues before they escalate.
  • Led weekly utilization review to go over recent clinical activities.
  • Developed strong relationships with interdisciplinary team members to facilitate efficient collaboration on resident care planning.
  • Reduced errors in data collection by streamlining the MDS process and improving communication among interdisciplinary teams.
  • Guided nursing staff on accurate completion of Section GG assessments, enhancing overall documentation quality and supporting appropriate Medicare/Medicaid reimbursement rates.
  • Conducted audits of current MDS records to identify discrepancies and improve record accuracy, enhancing reimbursement rates for the facility.
  • Complied with federal and state regulations for completion and coordination of the RAI process.
  • Supported facility-wide initiatives aimed at reducing hospital readmissions by closely monitoring MDS data for trends and potential areas of concern.
  • Identified areas of improvement in the facility's quality measures through thorough analysis of MDS data, resulting in targeted interventions and better outcomes for residents.
  • Improved communication between departments by establishing clear protocols regarding assessment timelines, leading to more efficient care planning processes.
  • Ensured compliance with federal and state regulations by meticulously reviewing and updating resident care plans.
  • Facilitated smooth transitions of care by collaborating with external healthcare providers, ensuring continuity of care for residents.
  • Fostered a positive work environment, encouraging teamwork and open communication among MDS and clinical staff.
  • Coordinated multidisciplinary care team meetings to enhance communication and ensure consistency in patient care delivery.
  • Implemented quality improvement projects, identifying areas for enhancement in resident care and MDS process accuracy.
  • Advanced personal knowledge of MDS regulations and best practices through continuing education and professional development activities.
  • Supported resident families with clear communication, providing updates on care plans, and answering questions about the MDS process.
  • Streamlined MDS submission process, reducing errors and ensuring timely reimbursements from Medicare and Medicaid.
  • Optimized care plans for impact, integrating evidence-based practices and patient preferences.
  • Conducted training sessions for nursing staff on MDS processes, elevating the quality of documentation and care planning.
  • Enhanced team performance, providing regular feedback and coaching to staff on MDS-related tasks.
  • Analyzed patient data to impact, identify trends and areas for improvement in clinical outcomes.
  • Enhanced resident satisfaction, establishing strong rapport, and addressing concerns promptly.
  • Improved patient outcomes with comprehensive assessments, identifying changes in condition, and adjusting care plans accordingly.
  • Promoted culture of safety and compliance, conducting regular audits of MDS documentation and care practices.
  • Participated in quality assurance reviews to verify the accuracy and reliability of data.
  • Managed system for secure storage, transmission, and manipulation of clinical data.
  • Enforced strict data validation rules to maintain the accuracy and completeness of clinical data.
  • Assisted with database upgrades and migrations by performing user acceptance testing.
  • Upheld critical security standards when managing user access actions such as setting up and removing accounts.
  • Minimized manual system errors with streamlined data entry process.

Medical Records Specialist

Dugan Memorial Home
01.2002 - 01.2005
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Maintained patient records in compliance with security regulations.
  • Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Assisted healthcare providers with timely access to patient information, facilitating optimal treatment decisions.
  • Kept an accurate log of requests for medical information and records.
  • Followed up with patients about medical and healthcare processes.
  • Developed efficient workflows for data entry tasks, enhancing overall productivity within the department.
  • Maintained patient confidence by keeping patient records confidential.
  • Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
  • Managed electronic medical records for 60 patients.
  • Provided outstanding customer service to patients requesting copies of their medical records or seeking assistance with related inquiries.
  • Collaborated with IT team members to troubleshoot technical issues related to health information systems, ensuring minimal disruption to department workflows.
  • Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
  • Collaborated with cross-functional teams to identify areas for process improvement in the handling of sensitive patient data.
  • Developed educational materials for staff on proper medical record documentation, enhancing overall accuracy and quality of patient records.
  • Established strong relationships with insurance companies and other external partners involved in processing claims or accessing patient information.
  • Maintained relationships with medical providers, suppliers, and reporters.
  • Maintained compliance with HIPAA regulations through thorough staff training and continuous monitoring of security protocols surrounding patient data management.
  • Implemented a robust document retention policy, ensuring that all legal requirements related to long-term storage were met efficiently while minimizing storage costs for the organization.
  • Conducted regular reviews of department policies and procedures to ensure alignment with industry best practices and regulatory requirements.
  • Reduced errors in documentation by establishing strict quality control measures and conducting regular audits of medical records.
  • Contributed to strategic planning efforts within the organization, offering insight into best practices for the management of health information systems.
  • Streamlined information retrieval processes, developing a comprehensive filing system for physical documents.
  • Addressed discrepancies in medical coding promptly, liaising with relevant parties to rectify errors and maintain accurate billing information.
  • Maintained patient records systems by archiving, scanning, and indexing important documents and files.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Supported medical staff by providing organized and accurate medical records.
  • Assisted in the preparation of medical records to release to other medical facilities requesting patient history and information.
  • Developed and maintained an organized filing system for medical records to adhere to HIPAA regulations.
  • Assisted in the preparation of medical reports for external parties.
  • Utilized electronic medical record systems to store, retrieve, and process patient data.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Assisted in training new staff on medical record processing and filing procedures.
  • Verified the accuracy of patient information in medical records.
  • Processed and tracked requests for medical records from external organizations.
  • Sorted and distributed incoming and outgoing medical records.

LPN

Dugan Memorial Home
08.2001 - 01.2003
  • Utilized time management skills to prioritize tasks effectively, allowing for the efficient completion of daily responsibilities.
  • Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
  • Adhered to treatment plan instructions when administering medications and treatments to patients.
  • Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Reduced medication errors by accurately administering medications and diligently verifying patient information.
  • Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
  • Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
  • Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
  • Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
  • Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management, and wound management.
  • Collaborated with an interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
  • Delivered updates in patient status to the charge nurse, recording changes in medical records.
  • Contributed to continuous quality improvement efforts by identifying areas for potential growth within the nursing practice.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment and instruments.
  • Monitored patient health conditions to report changes to the assigned physician.
  • Evaluated patient histories, complaints, and current symptoms.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Developed and implemented individualized patient care plans.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.

Education

No Degree - Nursing

East Mississippi Community College
Scooba, MS
07-2001

Skills

  • Virtual team training
  • Team guidance and performance management
  • Team-based learning
  • Skill development techniques
  • Training requirements evaluation
  • Diagnostic assessment tools
  • Facilitating personalized learning approaches
  • Constructive feedback methods
  • Team engagement strategies
  • Effective team collaboration
  • Strategic issue analysis
  • Proficient in prioritizing tasks
  • Detail-oriented approach
  • Creative solution development
  • Proficient in handling multiple priorities
  • Dependable performance
  • Clear interpersonal communication
  • Problem-solving ability
  • Strong organizational abilities
  • Focused listening skills
  • Versatile in dynamic environments
  • Clear written communication
  • Ability to thrive in rapid environments
  • Clear and concise documentation
  • Adaptability through lifelong learning
  • Comprehensive patient records management
  • Geriatric patient advocacy
  • Assessing patient vital signs
  • Compassionate end-of-life support
  • Compliance management
  • Personalized home care services
  • Performance enhancement
  • Individualized care plan creation
  • Patient medication management
  • Advanced wound management
  • Intravenous therapy administration
  • Patient knowledge enhancement
  • Experience in dementia support
  • Clinical specimen gathering
  • Emergency response training (CPR/AED)
  • Trustworthy colleague
  • Performing comprehensive physical evaluations
  • Coordination of nursing team activities
  • Infection safety protocols

Languages

English
Native or Bilingual

Break in Career

In May of 2019, I was working in Home Health Care at MS Home Health, LLC. I had been nursing for almost 20 years. At this time I was burned out with direct patient care in my nursing career. I experienced all of the burnout factors like, driving long distances to see patients, working in high-stress environments, long hours, overwhelmed by responsibilities, lack of support from my team, feeling unappreciated and anxiety over if I was doing the right thing for my patients.

I stopped nursing in May of 2019 and did not renew my LPN nursing license that December; I eventually retired my LPN Nursing license in December 2021.

I made myself a promise on the day I graduated the LPN Nursing Certificate program at East MS Community College, that when I stopped nursing from the heart, it was time for me to retire......so I did.

Then, in June 2021, I applied for a job at Aquity Solutions as a Virtual Medical Scribe. I scribed with a provider from Boston, MA, for over a year, then I was promoted to New Hire Advisor, where I supervised and trained new hires to become successful Virtual Medical Scribes. After 2-3 years, I transitioned into the other role of training the graduated Virtual Medical Scribes on how to use the Epic system to complete patients' notes and all other medical documentation for the Provider they were assigned to. Unfortunately, the company was bought out, and my position was no longer available.

Timeline

Team Training Performance Coach

IKS Health
09.2024 - 03.2025

New Hire Trainer

IKS Health
08.2022 - 09.2024

Virtual Medical Scribe

AQuity Solutions
07.2021 - 08.2022

Home Health LPN

Mississippi Home Care
05.2011 - 05.2019

MDS Coordinator

Dugan Memorial Home
01.2005 - 01.2008

Medical Records Specialist

Dugan Memorial Home
01.2002 - 01.2005

LPN

Dugan Memorial Home
08.2001 - 01.2003

No Degree - Nursing

East Mississippi Community College
Samantha White