Samantha Wieder
Mahwah,NJ
Summary
Dynamic professional with a proven track record at Enterprise Rent-A-Car, excelling in relationship building and customer engagement. Leveraged strong organizational skills to enhance office efficiency and foster client satisfaction. Adept at creating compelling content as a Social Media Coordinator, driving audience growth and brand identity.
Personable and organized individual with strong background in customer service and team coordination. Possesses solid knowledge of branch operations and financial products, along with proficiency in managing schedules and training staff. Committed to driving branch efficiency and enhancing customer satisfaction through effective management and problem-solving.
Overview
2
2
years of professional experience
Work History
Assistant Branch Manager
Enterprise Rent-A-Car
09.2025 - Current
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Leveraged strong organizational skills to maintain accurate records, streamline office procedures, and create a more efficient work environment for team members.
- Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
Management Trainee/Management Assistant
Enterprise Rent-A-Car
09.2024 - 09.2025
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
Social Media Coordinator
Dress Blank
06.2024 - 09.2024
- Created social media content with consistent content and tone.
- Enhanced online engagement with the creation of compelling content for various platforms.
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
Hardware and Tools Associate
Lowe’s
09.2023 - 05.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Bachelor Of Administration - Business Management
Indiana University of Pennsylvania
Indiana, PA05.2024
Delaware Valley High School
Matamoras, PA06.2020
Skills
- Relationship building
- Office administration
- Customer engagement
- Client relationships
- Task delegation
- Time management
- Office organization
- Conflict resolution
- Team collaboration
- Customer service excellence
- Decision-making
Timeline
Assistant Branch Manager
Enterprise Rent-A-Car
09.2025 - Current
Management Trainee/Management Assistant
Enterprise Rent-A-Car
09.2024 - 09.2025
Social Media Coordinator
Dress Blank
06.2024 - 09.2024
Hardware and Tools Associate
Lowe’s
09.2023 - 05.2024
Delaware Valley High School
Bachelor Of Administration - Business Management
Indiana University of Pennsylvania