Samantha Williams
West Lafayette,IN
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
StoryPoint Senior Living
Valparaiso, IN
01.2022 - 07.2023
- Provided excellent customer service to ensure satisfaction.
- Filled condiments and napkin containers during slack periods.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Took orders from customers accurately and in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Served food and beverages to patrons and confirmed complete orders.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu items, describing ingredients and cooking methods upon request.
- Set up tables in between patrons to reduce wait times.
- Garnished dishes and beverages to serve visually appealing menu items.
- Upheld high standards of sanitation in accordance with health department regulations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Addressed complaints to kitchen staff and served replacement items.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Farmers Market
Olivezia
Valparaiso, Indiana
05.2021 - 07.2023
- Created effective business plans to focus strategic decisions on long-term objectives.
- Formed and sustained strategic relationships with clients.
- Set up booth and ensured it was properly stocked with goods.
- Sold and managed products of Olivezia for the local farmer's market
Education
High School Diploma -
Chesterton High School
Chesterton 05.2023
Skills
- Order Management
- Beverage Preparation
- Table Bussing
- Food Running
- Guest Engagement
- Table Setting
- POS Operation
- Menu Knowledge
- Positive and Professional
- Table Setting Arrangements
Timeline
Server
StoryPoint Senior Living
01.2022 - 07.2023
Farmers Market
Olivezia
05.2021 - 07.2023
High School Diploma -
Chesterton High School
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