Samantha Williams
Marietta,GA
Overview
9
9
years of professional experience
Work History
Psychotherapist Intern
Marietta Roswell Counseling
08.2023 - Current
- Conduct thorough assessments to diagnose mental health disorders and develop personalized treatment plans.
- Maintain detailed case notes, ensuring accurate documentation of clients'' progress and adherence to ethical guidelines.
- Provide psychoeducation on relevant topics such as stress management, conflict resolution, and emotional regulation to empower participants in their daily lives.
- Facilitate group counseling sessions to support and encourage client growth.
- Implement accessible comprehensive case management services, create treatment plans, and connect clients and families to appropriate resources.
Career Counselor
Georgia Families In Transition
05.2023 - Current
- Establish strong partnerships and successful job fairs with local employers, increasing job opportunities for students and graduates.
- Develop comprehensive career guidance programs, resulting in improved student satisfaction and success rates.
- Provide one-on-one coaching sessions focused on interview preparation, boosting student confidence during employer interactions.
- Evaluated program effectiveness through regular assessment measures, making data-driven improvements as needed. Also oversaw clear guidelines about procedures and success metrics.
- Create engaging presentations and workshops addressing relevant employment topics such as networking strategies or salary negotiation skills.
Administrative Assistant
Comprehensive Family Care
05.2023 - Current
- Support and administer career growth programs
- Project management in planning and executing special events such as workshops, networking events, seminars, health forums, etc.
- Coordinate calendars and schedule meetings for staff
- Assists with employee engagement, interviews, onboarding, and termination processing.
- Manage the computerized flow of information and reports surrounding organizational needs and functions.
- Develop and update excel spreadsheets and databases to track, analyze, and report on performance and data.
Senior Reimbursement Specialist
UBC
08.2022 - 08.2023
- Enhanced revenue recovery rates for clients by identifying and resolving underpayments from insurance companies.
- Managed high-volume claim submissions efficiently, reducing errors and ensuring timely reimbursements for clients.
- Trained new team members on internal systems and procedures, fostering a collaborative work environment focused on continuous improvement.
- Served as a subject matter expert within the organization on complex reimbursement scenarios, consistently delivering accurate solutions.
- Guide office staff on how to effectively complete prior authorization forms and appeals documentation to achieve positive results.
- Billed and collected for claims submitted on clients' behalf with sales totaling over $175,000.
Administrative Assistant Intern
Brave Tomorrow Counseling And Consulting
04.2022 - 08.2023
- Maintain confidentiality and security of sensitive information to protect privacy and security of company data.
- Prepare and edit documents and reports for quality and accuracy.
- Professionally receive and screen incoming calls, emails, and visitors; as well as alert administrative manager to priority matters.
- Facilitate and follow up on candidate processes such as drug tests, assessments, referrals, and background checks.
- Assist in budget preparation, tracking expenses, and generating financial reports for management review.
Case Manager Care Coordinator
Optime Care
06.2018 - 11.2022
- Fill medications using various systems such as Epic, McKesson, Omnicell, etc. Compund medication and batch both stat and routine doses of IV medication in a sterile IV room accurately.
- Enhance patient satisfaction with personalized medication counseling, addressing concerns, and answering questions.
- Evaluate the effectiveness of pharmacy interventions, making necessary adjustments to improve patient outcomes further.
- Promote cost-effective drug utilization by evaluating medications for appropriateness based on clinical indications and potential alternatives.
- Act as a liaison providing communication between pharmacy staff, healthcare providers, insurance companies, and patients for seamless care coordination experiences.
Inpatient Pharmacy Technician
BJC Hospital
06.2016 - 02.2019
- Reduce medication errors through vigilant monitoring of drug interactions and dosage calculations.
- Maintain inventory levels by ordering, receiving, and stocking medications and supplies.
- Communicate with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Train new technicians in proper sterile compounding techniques, increasing overall team efficiency and accuracy.
- Collaborate with pharmacists to develop standardized protocols for common IV preparations, improving consistency across the department.
Medical Scribe
ScribeAmerica
11.2014 - 06.2016
- Document complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompany physicians through the day in fast-paced, stressful environments.
- Demonstrate confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Chart patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Utilize Epic to input information into a computerized patient record system.
Education
Bachelor of Arts - Psychology
University of Missouri - St Louis
St Louis, MOMaster of Science - Clinical Mental Health Counseling
Walden University
Minneapolis, MNPh.D. - Industrial And Organizational Psychology
Walden University
Minneapolis, MNSkills
- Problem Solving
- Project Management
- Clinical Documentation
- Strong Analytic Ability
- Leadership
- Microsoft Project
- Behavior Modification
- Cognitive Behavioral Therapy
- Excel
- Business Communication
- Google Business Suite
- Change Management
- Crisis Intervention
- Administration and Management
Timeline
Psychotherapist Intern
Marietta Roswell Counseling
08.2023 - Current
Career Counselor
Georgia Families In Transition
05.2023 - Current
Administrative Assistant
Comprehensive Family Care
05.2023 - Current
Senior Reimbursement Specialist
UBC
08.2022 - 08.2023
Administrative Assistant Intern
Brave Tomorrow Counseling And Consulting
04.2022 - 08.2023
Case Manager Care Coordinator
Optime Care
06.2018 - 11.2022
Inpatient Pharmacy Technician
BJC Hospital
06.2016 - 02.2019
Medical Scribe
ScribeAmerica
11.2014 - 06.2016
Bachelor of Arts - Psychology
University of Missouri - St Louis
Master of Science - Clinical Mental Health Counseling
Walden University
Ph.D. - Industrial And Organizational Psychology
Walden University
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