Samantha Wilson
Pickerington,OH
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Experience with a multitude of machines in church cafe. Eager to learn any steps and processes applicable to the job.
Overview
2
2
years of professional experience
Work History
Nanny
Legg Family
07.2023 - Current
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Implemented creative learning strategies tailored to each child''s interests and abilities for enhanced cognitive growth.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
- Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Administered basic first-aid and medication in emergency situations.
- Transported children to and from activities using personal or family vehicle.
- Encouraged children to be understanding and patient with others.
Associate
Kohls Department Store
10.2021 - 06.2023
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Trained and mentored junior staff on customer service strategies and techniques.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Bachelor of Science - Business
Ohio University
E-campus08.2025
High School Diploma -
West Muskingum High School
Zanesville, OH05.2023
Skills
- Menu Memorization
- POS System Operation
- Order Taking
- Friendly and Outgoing
- Active Listener
- Team Player
- Hospitality Service Expertise
- Exceptional Customer Service
- Adaptive and Creative
- Safe Food Handling Practices
- Multitasking
- Cleanliness
Affiliations
- Hiking
- Painting
- Reading
Timeline
Nanny
Legg Family
07.2023 - Current
Associate
Kohls Department Store
10.2021 - 06.2023
Bachelor of Science - Business
Ohio University
High School Diploma -
West Muskingum High School
Similar Profiles
Torean HarrisonTorean Harrison
Tractor Operator at H LEGG CONTRACTINGTractor Operator at H LEGG CONTRACTING
Alexander LeggAlexander Legg
Art Exhibit Designer and Producer at Kinga Legg Fine ArtsArt Exhibit Designer and Producer at Kinga Legg Fine Arts
Tiffany McClendonTiffany McClendon
Legal Receptionist at Legg Law FirmLegal Receptionist at Legg Law Firm