Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Samantha Winchester

Samantha Winchester

Oakdale,CA

Summary

Dedicated customer service representative providing exceptional customer service through active listening and problem solving.

Focused and versatile with expertise in food and specialty drink preparation.

Independent and quick-thinking team player. Detail-oriented, friendly and hardworking.

Overview

8
8
years of professional experience

Work History

Receptionist

Oakdale Vision Optometry
04.2018 - 09.2018
  • Handled front desk operations for increased efficiency by effectively managing phone calls, scheduling, and checking-in patients.
  • Balanced patient schedules and maximum load levels when scheduling appointments.
  • Handled assignments independently with good judgement and critical thinking skills.

Server

Sierra Railroad Dinner Train
01.2017 - 01.2018
    • Carried out complete opening, closing and shift duties to keep dining car working efficiently and teams ready to meet customer needs.
    • Prepared custom drink orders by accurately measuring and mixing house ingredients.
    • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
    • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Food Service Worker

Cottonwood Cafe
03.2015 - 10.2015
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Cleaned and organized kitchen, dining and service areas.
  • Processed customer payments and balanced cash drawers.

Cashier/Food Service Worker

Taco Bell
05.2010 - 04.2011
  • Prepared ingredients according to precise specifications.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Greeted customers entering store and responded promptly to customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.

Education

High School Diploma -

California State University, Stanislaus
Turlock

Skills

    • Customer Service
    • Point of sale operation
    • Beverage Service
    • Food preparation
    • Food preservation and storage methods
      • Sanitation Procedures
      • Data entry
      • Attention to detail
      • Professional Demeanor
      • Time Management

Additional Information

I would like to include that the gaps in my work history are related to pursuing an education and becoming a stay-at-home mother.

Timeline

Receptionist

Oakdale Vision Optometry
04.2018 - 09.2018

Server

Sierra Railroad Dinner Train
01.2017 - 01.2018

Food Service Worker

Cottonwood Cafe
03.2015 - 10.2015

Cashier/Food Service Worker

Taco Bell
05.2010 - 04.2011

High School Diploma -

California State University, Stanislaus

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Samantha Winchester