Samantha Winston
North Pole,AK
Summary
Encouraging manager and analytical problem solver with talents for leadership, cultivating team morral, as well as building excellent customer relations.
Effective in decision making skills and sound judgment to positively impact company success with proven ability to quickly adapt to new environments.
Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth both personally and professionally.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista
Summit Coffee
Fairbanks , AK
08.2025 - Current
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of the coffee station and seating area.
- Handled cash transactions and processed payments accurately.
- Adhered to food safety standards and sanitation guidelines consistently.
- Described menu items to customers and suggested products based on stated preferences.
- Monitored inventory levels of supplies and restocked when necessary.
Receptionist
Four Corners Dental Group
Fairbanks , AK
11.2024 - 08.2025
- Greeted patients and managed front desk operations at a busy dental practice.
- Scheduled and confirmed appointments.
- Processed insurance claims and verified patient coverage details promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed payments and updated accounts to reflect balance changes.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Lead Manager
Kestral Staffing and Logistics
Fairbanks , AK
06.2018 - 11.2024
- Performed basic operations and assisted with cash handling and reporting, price changes, merchandise handling and open and closing duties.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships.
- Developed training materials for new staff and ongoing employee development.
- Ensured compliance with all applicable laws, regulations and standards related to the role's responsibilities.
Education
High School Diploma -
North Pole High School
North Pole, AK04-2013
Skills
- Reliable
- Cash handling
- Inventory management
- Customer service
- Appointment scheduling
- Problem solving
References
Mychelle Abraham (720) 434-0697
Jamie Lee Good (907) 482 7731
Volunteer work
- Fairbanks Food Bank
- Yearly Volunteer for trash pick up day orchestrated through Kestral Staffing
Certification
Food Handlers Card
Timeline
Barista
Summit Coffee
08.2025 - Current
Receptionist
Four Corners Dental Group
11.2024 - 08.2025
Lead Manager
Kestral Staffing and Logistics
06.2018 - 11.2024
High School Diploma -
North Pole High School