SAMANTHA WOJCIK
Oak Forest,IL
Summary
Compassionate professional known for delivering quality service that focuses on each patient's individuality. Highly trained Behavioral Health Specialist skilled in assessing needs, identifying educational resources and developing effective treatment plans. Strong background in fostering human connections for patients and caregivers alike.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Independent Contractor
Phone Ninjas
01.2023 - 11.2024
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Behavioral Health Associate
Timberline Knolls
01.2021 - 04.2024
- Participated in ongoing professional development, staying current with best practices in behavioral health care to enhance service quality.
- Facilitated group therapy sessions, encouraging active participation and promoting healthy coping strategies among patients.
- Fostered a supportive atmosphere within the therapeutic setting by actively listening, empathizing, and validating patients'' experiences.
- Maintained confidentiality of sensitive information according to HIPAA regulations and ethical guidelines for mental health professionals.
- Assisted in the development of customized care strategies that addressed patients'' unique needs, strengths, and challenges.
- Enhanced patient care by implementing individualized treatment plans and monitoring progress.
Behavioral Health Specialist
MiraCare
03.2023 - 08.2023
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
- Worked closely with adults and children in community settings, at residential facilities and within homes.
- Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
- Created progress reports, assessments and charting within required timeframes.
- Facilitated group therapy sessions addressing topics such as coping skills, stress management, and relapse prevention, fostering a supportive environment for participants.
Recovery Coach
Monte Nido
04.2022 - 06.2023
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
- Gathered information about useful resources and helped coordinate referrals.
- Facilitated connections between clients and peer support groups, fostering a strong network for continued success post treatment.
- Established trust and rapport with clients, creating a strong foundation for open communication and collaboration throughout the recovery process.
- Enhanced client engagement in recovery programs by providing compassionate support and guidance.
Education
Associate In Arts (A.A.) - Social Work
Grand Valley State University
Allendale, MI02.2018
Skills
- Electronic Charting
- Google Apps
- Condition reports
- Investigation techniques
- Peer support
- Repair skills
- Effective Customer Communication
- Best Practices and Methodologies
- Client Interactions
- Operational Efficiency
- Corrective Action Planning
- Professional ethics
Accomplishments
- Supervised team of 6 staff members.
Certification
CPI Certified
Timeline
Behavioral Health Specialist
MiraCare
03.2023 - 08.2023
Independent Contractor
Phone Ninjas
01.2023 - 11.2024
Recovery Coach
Monte Nido
04.2022 - 06.2023
Behavioral Health Associate
Timberline Knolls
01.2021 - 04.2024
CPI Certified
Associate In Arts (A.A.) - Social Work
Grand Valley State University
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