Samantha Wooden
Columbus,GA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Keen collaborator with expertise in completing various clerical tasks and offering staff support. Pursuing full-time role that presents professional challenges and leverages interpersonal skills.
Overview
11
11
years of professional experience
Work History
Administrative Assistant II
The Columbus Museum
03.2022 - Current
- Track Museum memberships through Blackbaud database and foster relationships with external stakeholders.
- Train new administrative staff on policies, systems, and best practices for operational excellence.
- Act as first point of contact for Museum patrons: provide customer support and market Museum programs to guests.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information, such as donations and purchase orders.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Library Assistant I
Columbus Public Library
05.2019 - 03.2022
- Marketed library services to visitors and patrons, such as legal resources and tutoring, based on need.
- Used Polaris ILS database to research customer accounts, solve impediments, and determine future needs.
- Participated in the Director’s Advisory Council to identify and consider pros, cons, issues, obstacles, dependencies, and values associated with library services and policies.
- Operated multi-line phone system and triage calls across library departments.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Processed library card applications to provide access to library services.
Student Assistant
Columbus State University
08.2014 - 12.2017
- Answered telephones, direct calls within department, and take messages.
- Assisted professors and administrative staff in the Modern and Classical Languages department.
- Covered for department receptionist and manage operations in department’s computer lab.
- Created workbooks and online tests for students based on department curriculum.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Mentored junior student assistants, fostering professional development and team cohesion.
Education
Bachelor of Arts - Spanish Literature And Culture
Columbus State University
Columbus, GA12.2017
Skills
- Data Entry
- Inventory Management
- Clerical Support
- Client Database
- Microsoft Office Suite
- Documentation and recordkeeping
- Multi-line phone systems
- Mail management
- Employee timesheet processing
- Reception oversight
- Research
- Customer and client relations
LANGUAGES
English - Native or Bilingual Proficiency
Spanish - Limited Working Proficiency
Timeline
Administrative Assistant II
The Columbus Museum
03.2022 - Current
Library Assistant I
Columbus Public Library
05.2019 - 03.2022
Student Assistant
Columbus State University
08.2014 - 12.2017
Bachelor of Arts - Spanish Literature And Culture
Columbus State University
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