Summary
Overview
Work History
Education
Skills
Timeline
Generic
Samantha Wright

Samantha Wright

Panama City Beach,FL

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Outgoing Job Title with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Friendly Job Title with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations. Communicative Job Title dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances. Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Versatile Job Title with Number years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of Number% due to friendliness, speedy service. Ambitious server with Number years of experience boosting Type sales and offering personalized attention to guests. Practiced at promoting seasonal and high-priced items by explaining flavor, Type and Type aspects of items. Logical salesperson focused on upselling Number% of customers resulting in additional earnings for restaurant and tips. Versatile Job Title with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions. Efficient Cocktail Waitress bringing Number years of exceptional performance in serving roles. Eager to fulfill a Job Title opportunity to apply knowledge of bar operations and service standards. Hardworking and energetic with a proven history of patron satisfaction. Upbeat Job Title with outstanding coordination and memorization skills. Number-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service. Service-oriented Job Title with Number years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Reliable employee seeking Job Title position. Offering excellent communication and good judgment. Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Server

Salty Sues
Panama City Beach, FL
05.2021 - Current
  • Served meals
  • Took food and drink orders
  • Handled At least 50 tables daily
  • Checked on guests, diners and customers frequently

Front Desk Manager

By The Sea Resorts
Panama City Beach, FL
01.2021 - 04.2022
  • I supervise the day-to-day operations of front desks for three Wyndham properties
  • I train and manage staff, supervise administrative and clerical duties, and address customer complaints and queries
  • I also manage budgets and prepare reports for presentation

Sever/Bartender

Coconuts On The Beach
Panama City Beach, FL
02.2020 - 08.2020
  • As a server I took orders, answers questions about the menu and food, sells the restaurant's food and drinks, took payment, communicated orders with the kitchen staff, seat customers, and help with customer service and cleaning.

Education

Bachelor of Business Administration - Accounting

University of Technology
2014

Skills

  • Maestro, Microsoft, Opera cloud, Peach tree
  • General Ledger Accounting
  • Journal Entries
  • Accounting
  • Accounts Payable
  • Construction
  • Bank Reconciliation
  • Account Reconciliation
  • Financial Report Writing
  • Accounts Receivable
  • Customer service
  • Office Management
  • QuickBooks
  • Quality assurance
  • Telemarketing
  • Financial Statement Preparation
  • Financial Analysis
  • Auditing
  • Payroll
  • Computer literacy
  • Serving
  • Bartending
  • Calculus
  • Debits & credits
  • Sales
  • Pricing
  • Tax Experience
  • Forecasting
  • To-Go Order Preparation
  • Dining Customer Service
  • Table Setting Arrangements
  • Price Memorization
  • Order Accuracy
  • Suggestive Selling
  • Sales Expertise
  • Guest Relations Management
  • Seating Assignment Preparation
  • Cash Handling
  • Food Preparation and Safety
  • High-Volume Dining
  • Food and Beverage Pairings
  • Dish Preparation
  • Quality Control
  • Special Dietary Requirements
  • Dining Area Maintenance
  • Wine Pairings
  • Wine Service
  • Food Sales and Promotion
  • Buffet Setup and Takedown
  • Stocking and Replenishing
  • Menu Memorization
  • Bill Computation
  • Check Payment Processing
  • Banquet Coordination
  • Ordering Procedures
  • Front of House Display Creation
  • Specials Promotion
  • Regulatory Compliance
  • Food Spoilage Prevention
  • Utensil Cleaning
  • Food Safety Oversight
  • Service Prioritization
  • Guest Seating
  • Hors D' Oeuvres Service
  • Menu Presentation
  • Pos Operation
  • Item Promotion
  • Plates Presentation
  • Server Training
  • Menu Item Recommendation
  • Wine and Liquor Service
  • Hospitality Service Expertise
  • White Glove Service
  • Performance Improvement
  • Sales Techniques
  • Dining Crew Workflow Optimization
  • Age Verification
  • Contamination Prevention
  • Taking Reservations
  • Forecast Preparation
  • Conflict and Complaint Resolution
  • Process Monitoring
  • Billing and Payment Processing
  • Cool Under Pressure
  • Guest Satisfaction
  • Dining Room Monitoring
  • Table Preparation
  • Transactions and Cash Handling
  • Communications Protocols
  • Operational Efficiency and Safety
  • Cash Register Operations
  • Guest Flow
  • Bathroom Servicing
  • Table Monitoring and Turnover
  • Table Bussing
  • Ability to Lift 30 Pounds
  • Natural Leadership
  • Corrective Actions
  • Dining Room Cleaning and Upkeep
  • Patron Experiences
  • Managing Extras
  • Patron Rapport
  • Covid Symptom Screening
  • Dessert Preparation
  • Condiment Refilling
  • Waiting Tables
  • Beverage Preparation
  • Guest Inquiries
  • Customer Service and Rapport
  • Cocktail Knowledge
  • Courteous Phone Demeanor
  • Course Suggestions
  • Workflow Coordination
  • Order Accuracy and Delivery
  • Anticipating Guest Needs
  • Glassware Polishing
  • Greeting and Seating Guests
  • Identification Requirements
  • Adaptable and Flexible
  • Server Improvements
  • Special Requests and Substitutions
  • Warm and Friendly
  • Daily Specials Memorization
  • Bus Tables

Timeline

Server

Salty Sues
05.2021 - Current

Front Desk Manager

By The Sea Resorts
01.2021 - 04.2022

Sever/Bartender

Coconuts On The Beach
02.2020 - 08.2020

Bachelor of Business Administration - Accounting

University of Technology
Samantha Wright