Samantha Wrobel
The Federal Savings Bank
421 N Mount Prospect Rd,IL
26
years of professional experience
Results-driven Quality Control Analyst with a proven track record at The Federal Savings Bank, enhancing product integrity through meticulous inspections and effective collaboration. Demonstrated strong problem-solving abilities and attention to detail, leading to improved compliance and reduced discrepancies. Committed to delivering exceptional customer service while managing diverse portfolios efficiently.
Work History
Quality Control Analyst
2 Years 10 Months- Conducted quality inspections to ensure compliance with regulatory standards and internal policies.
- Analyzed product samples for defects and deviations, documenting findings for review.
- Collaborated with production teams to resolve quality issues, improving overall product integrity.
- Developed and maintained detailed records of inspection results, ensuring traceability and accountability.
Office Manager/Receptionist
11 Years 7 Months- Conducted quality inspections to ensure compliance with regulatory standards and internal policies.
- Analyzed product samples for defects and deviations, documenting findings for review.
- Collaborated with production teams to resolve quality issues, improving overall product integrity.
- Developed and maintained detailed records of inspection results, ensuring traceability and accountability.
Underwriting Analyst
11 Years 8 Months- Analyzed loan applications to assess risk and ensure compliance with underwriting guidelines.
- Collaborated with loan officers to gather necessary documentation for processing and decision-making.
- Reviewed credit reports, income statements, and appraisal reports to evaluate borrower eligibility.
- Utilized underwriting software to streamline workflow and improve processing efficiency.
- Identified discrepancies in application information, prompting further investigation and resolution.
- Reviewed credit reports, financial statements and transactions to verify accuracy and completeness.
- Calculated loan applicant debt ratios, income and terms and payments to determine financial stability of applicants to repay loan.
- Contacted borrowers to gather additional information to make appropriate lending decisions.
- Completed pre-closing responsibilities to prepare loan files for closing team.
- Reduced turnaround time for policy approvals with thorough risk assessments and prompt decisionmaking.
- Managed a diverse portfolio of insurance policies, maintaining strong relationships with brokers and agents.
- Provided exceptional customer service by addressing inquiries from brokers, agents, and policyholders in a timely manner.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Organizational skills
Accomplishments
Chairman’s Club 2021
Timeline
Quality Control Analyst
The Federal Savings Bank
11.2023 - CurrentRead More
Underwriting Analyst
The Federal Savings Bank
03.2012 - 11.2023Read More
Office Manager/Receptionist
Chicago Bancorp
08.2000 - 03.2012Read More
Brownsville High School
High School Diploma
Read More