Samantha Wudarczyk
High Point,NC
Summary
Experienced in providing excellent customer service & ensuring high quality work. Adaptable with an eagerness to learn new things & improve previously implemented systems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver & Personal Shopper
DoorDash & Uber
High Point, NC
05.2023 - Current
- Delivered food orders efficiently, ensuring timely service and customer satisfaction.
- Communicated with customers to confirm order details and address any concerns promptly.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed shopping & ensured customers needs are fulfilled & received high quality products
Dispatch & Routing
Murrows Transfer
Thomasville, NC
08.2024 - 10.2024
- Provided delivery notice to customers & business' ensuring an efficient schedule
- Handled incoming calls & emails
- Communicated via phone & email with customers, vendors, drivers, & associates across multiple terminals
- Created paperwork as needed for warehouse & drivers
- Maintained proper records of all calls, inquiries, & inventory
- Calculated expense & revenue per load
- Scanned & faxed documents as needed
- Assisted in locating missing freight
- Ensured drivers maintained compliance with safety standards
Dispatch & Customer Service
American West Worldwide Express
Thomasville, NC
07.2020 - 02.2023
- Proven ability to learn quickly and adapt to new situations.
- Coordinated daily dispatch operations to ensure timely deliveries
- Managed communication between drivers and clients
- Monitored fleet activities using GPS tracking systems
- Developed and implemented scheduling strategies
- Trained new dispatch staff
- Managed high-stress situations calmly and effectively
- Directed dispatching, routing, and tracking of up to 15 drivers.
- Scheduled deliveries & pickups
- Maintained positive & professional relationships with suppliers & distributors
- Completed payroll process for drivers, driver helpers, & warehouse associates
- Updated tracking for customers convenience
- Created & distributed all necessary paperwork for drivers & customers
- Routed & scheduled loads as needed
- Directed investigations to verify and resolve customer or shipper complaints
- Collaborated with team members to locate missing freight
- Handled incoming calls & emails from business', drivers, & customers
- Accurately created cost, production, & voucher reports
- Utilized excel & Google docs for a variety of purposes
- Assisted warehouse, driver, & loading managers as needed
Warehouse Associate
Ross Dress for Less
Casper, WY
12.2019 - 05.2020
- Maintained a clean, safe, and organized work environment.
- Unloaded trucks
- Conducted quality checks on merchandise
- Performed inventory control
- Sorting & tagging a wide variety of products
- Performed small assembly projects
- Maintained cleanliness & efficiency of dressing room as needed
- Assisting customers as needed
- Applied theft devices when necessary
- Ensured proper closing of store
- Consistently met productivity targets
Store Associate
Speedway
Kernersville, NC
09.2019 - 12.2019
- Assisted customers as needed
- Maintained cleanliness and organization of store displays and merchandise areas.
- Operated cash register efficiently
- Stocked shelves & coolers
- Conducted product & inventory control
- Worked daily due to lack of staff
- Managed drawer & safe counts
- Approved deliveries ensuring accurate product counts
- Performed pricing adjustments
- Maintained gas pumps & outdoor cleaning duties
Kitchen Team Member
Sheetz
Kernersville, NC
09.2018 - 06.2019
- Crafted customized food and beverage items to meet customer preferences.
- Adhered to food safety regulations, minimizing risk of contamination
- Operated kitchen equipment efficiently
- Maintained cleanliness and organization of kitchen workspace
- Assisted in inventory management
- Trained new staff on kitchen procedures and equipment usage
- Maintained temperature safety & logs
- Food stock & prep
- Product control
- Assisted customers as needed
- Performed thorough washing, drying, and systematic stocking of dishware to support food service operations.
- Assist with front counter sales
Education
High School Diploma -
James Madison High School
Norcross, GA08-2018
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Problem-solving
Certification
Phlebotomy Technician
Timeline
Dispatch & Routing
Murrows Transfer
08.2024 - 10.2024
Delivery Driver & Personal Shopper
DoorDash & Uber
05.2023 - Current
Dispatch & Customer Service
American West Worldwide Express
07.2020 - 02.2023
Warehouse Associate
Ross Dress for Less
12.2019 - 05.2020
Store Associate
Speedway
09.2019 - 12.2019
Kitchen Team Member
Sheetz
09.2018 - 06.2019
High School Diploma -
James Madison High School