Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Samantha Yassin

Minneola

Summary

Resourceful professional in technology support, known for high productivity and efficient task completion. Possess specialized skills in troubleshooting, software installation, and network configuration. Excel at communication, problem-solving, and adaptability, ensuring seamless tech support experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Networking Assistant

Khan Consulting
Orlando
07.2024 - 01.2025
  • Monitored network performance to ensure system availability to all users and performed necessary maintenance activities.
  • Performed regular backups of critical data using appropriate backup tools.
  • Resolved user issues related to networking services like email, file sharing.

Education

Associate of Science - Information Technology

Lake Sumter State College
Clermont, FL
05-2025

Skills

  • Network troubleshooting
  • Microsoft Word
  • Microsoft Excel
  • Troubleshooting
  • Technical support
  • Systems analysis
  • Database management
  • Customer service
  • Project management
  • Data analysis

Certification

  • Help Desk Support Technician
  • Information Technology Analyst
  • Info Tech Support Specialist
  • CompTIA 100+

Accomplishments

  • President's List
  • Cum Laude

References

References available upon request.

Timeline

Networking Assistant

Khan Consulting
07.2024 - 01.2025

Associate of Science - Information Technology

Lake Sumter State College