Hi, I’m
Samantha Young
Cedar Rapids,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
years of professional experience
Work History
Tribe Pilates
Receptionist
06.2018 - 11.2022
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone or postal mail.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Loud Boy Music
Assistant
05.2015 - 11.2022
Job overview
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Organized and attended meetings and compiled related documents and reports.
- Arranged domestic and international travel plans and itineraries.
True Food Kitchen
Hostess
05.2013 - 07.2015
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Provided positive first impressions to welcome existing, new and potential customers.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Desert Mountain High SchoolScottsdale, AZ
High School Diploma
Skills
- Computer Proficiency
- Call Answering and Routing
- Positive Attitude and Energetic
- Security Awareness
- Customer Complaint Resolution
- Billing and Payment Processing
- Appointment Booking
- Time Management
- Sales Goal Attainment
- Customer Needs Assessment
Timeline
Receptionist
Tribe Pilates
06.2018 - 11.2022
Assistant
Loud Boy Music
05.2015 - 11.2022
Hostess
True Food Kitchen
05.2013 - 07.2015
Desert Mountain High School
High School Diploma
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