Samantha Young
Houston
Summary
Dynamic professional with experience at Houston Methodist, excelling in inventory management and stock rotation. Proven ability to enhance operational efficiency through effective organization and heavy lifting. Recognized for delivering exceptional service and maintaining a safe, productive environment. Strong attention to detail and commitment to quality ensure optimal outcomes in fast-paced settings.
Overview
14
14
years of professional experience
Work History
Floor Stocker
Houston Methodist
04.2023 - Current
- Utilized inventory management systems to track stock items accurately.
- Clean and organize store room as needed.
- Take inventory on items need throughout the hospital on varies floors.
- Deliver excellent services, making sure all floors have whats needed to have their floor completely stocked as shown on order forms.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Safely and securely loaded items to prevent damage during transport.
Service Manager
Chiptole
05.2014 - 10.2022
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Resolved customer complaints in professional and timely manner.
- Optimized inventory management, reducing excess stock and improving parts availability for service tasks.
- Count cash drawers before and after shift, making deposit drops as needed.
Data Entry Clerk
DHL
08.2012 - 03.2013
- Entered and maintained accurate data in electronic records system.
- Processed high volumes of documents efficiently and consistently.
- Conducted quality checks to ensure data integrity and accuracy.
- Collaborated with team members to streamline data entry processes.
- Utilized spreadsheets and databases for tracking project progress.
- Completed data entry tasks with accuracy and efficiency.
Cashier
Whatabuger
05.2011 - 08.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Booker T. Washington
Houston, TX05-2010
Skills
- Heavy lifting
- Shelf organization
- Stock rotation
Timeline
Floor Stocker
Houston Methodist
04.2023 - Current
Service Manager
Chiptole
05.2014 - 10.2022
Data Entry Clerk
DHL
08.2012 - 03.2013
Cashier
Whatabuger
05.2011 - 08.2012
High School Diploma -
Booker T. Washington
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