Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Youngquist

Cincinnati,Ohio

Summary

Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Overview

5
5
years of professional experience

Work History

Lifeguard Coordinator

Waitress

Dancing roll

Crew Member

Trader Joes
05.2023 - Current
  • Worked front counter and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Barista

Sunny Blu coffeehouse
10.2022 - 03.2023
  • Brewed coffee and prepared espresso drinks to order, using specialized equipment and following established recipes to ensure high-quality beverages
  • Provided excellent customer service to patrons, greeting customers warmly, answering questions, and ensuring a positive and memorable experience
  • Managed cash transactions and maintained accurate cash registers, ensuring proper accounting of all sales and refunds
  • Provided exceptional customer service, ensuring guest satisfaction by promptly addressing their needs and resolving any issues that arise.

Lifeguard/Coordinator/Swim Instructor/Front desk

Swim safe
05.2021 - 08.2022
  • Monitored pool areas to ensure the safety of swimmers, enforcing safety rules and responding to emergencies as needed
  • Maintained up-to-date certifications in CPR, first aid, and lifeguarding, demonstrating a commitment to safety and preparedness
  • Coordinated with other lifeguards and pool staff to ensure a smooth and efficient workflow, contributing to a positive and safe swimming environment
  • Supervised up to 50 swimmers at a time during peak periods, ensuring a safe and enjoyable experience for all
  • Organized and oversaw swim lessons for patrons, creating lesson plans and scheduling instructors and classes to ensure a positive and safe learning environment
  • Developed and implemented marketing and outreach efforts, resulting in a 25% increase in enrollment in swim lessons compared to the previous quarter
  • Managed a team of swim instructors, providing training and support to ensure high-quality instruction and effective communication with patrons
  • Collaborated with other pool staff and managers to coordinate swim lessons with other pool activities and events
  • Maintained accurate records of swim lesson enrollment, attendance, and progress, ensuring effective communication with patrons and staff.

Boba Barista

Kungfutea
02.2020 - 07.2022
  • Prepared and served a variety of bubble tea beverages, including classic and specialty flavors, with a focus on quality and consistency
  • Demonstrated expertise in different types of teas and toppings, adjusting recipes and sweetness levels to meet customer preferences
  • Interacted with customers in a friendly and professional manner, resolving issues and answering questions to ensure a positive customer experience
  • Managed inventory levels and restocked supplies as needed, ensuring a smooth and efficient workflow
  • Upsold additional products, resulting in a 15% increase in sales compared to the previous quarter.

Cashier

Donatos Pizza
09.2018 - 07.2020
  • Processed customer transactions using a point-of-sale system and maintained accurate cash handling procedures, resulting in a 98% accuracy rate
  • Communicated effectively with customers, resolving issues and answering questions to ensure a positive customer experience
  • Collaborated with team members to keep the restaurant clean and organized, contributing to a safe and efficient work environment
  • Trained new cashiers on proper cash handling procedures and customer service skills, ensuring a smooth onboarding process
  • Adhered to strict food safety protocols when handling and preparing food items at Donatos Pizza.

Education

Bachelors in Social Work -

University of Cincinnati
Cincinnati, OH
10.2023

Diploma -

Sycamore High School
Montgomery, OH
05.2021

Skills

  • Volunteer
  • Multitasking
  • Work ethic
  • Customer service
  • Time management
  • Adaptability

Timeline

Crew Member

Trader Joes
05.2023 - Current

Barista

Sunny Blu coffeehouse
10.2022 - 03.2023

Lifeguard/Coordinator/Swim Instructor/Front desk

Swim safe
05.2021 - 08.2022

Boba Barista

Kungfutea
02.2020 - 07.2022

Cashier

Donatos Pizza
09.2018 - 07.2020

Lifeguard Coordinator

Waitress

Dancing roll

Bachelors in Social Work -

University of Cincinnati

Diploma -

Sycamore High School

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Samantha Youngquist