Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAMANTHA ZEOBER

Lewisville,USA

Summary

Experienced in serving as the primary contact for patients, focusing on insurance verification, documentation management, and record preparation. Skilled in MS Office and ECW systems, with comprehensive knowledge of medical terminology. Committed to enhancing patient experiences through personalized service and quality care.

Overview

10
10
years of professional experience

Work History

Front Desk Medical Receptionist

Precision Family Medicine
10.2024 - Current
  • Managed patient scheduling and appointment coordination using electronic health record systems.
  • Facilitated efficient patient check-in and check-out processes, enhancing overall office workflow.
  • Assisted patients with insurance verification and billing inquiries to improve service quality.
  • Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
  • Maintained current and accurate medical records for patients.

Invoicing & Special Projects Coordinator

Door Program, Overhead Door Corporation
06.2021 - 08.2024
  • Mapped orders to invoices for payment processing and accountability.
  • Researched and investigated daily reports
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Reached out to vendors and customers to verify information and follow up on client issues
  • Conducted research and gathered key information for use in upcoming project planning.

Customer Service Representative

Advanced Care Medical Equipment, Medical Center Pharmacy
01.2019 - 05.2020
  • Received and filled all prescriptions for medical equipment.
  • Created, logged, and updated patient files and records.
  • Regularly corresponded via Phone, Fax, or Email with Clinics and Physicians to request additional patient information and/or confirm scripts.
  • Demonstrated how to properly use medical equipment, ensuring patients are both able and comfortable with equipment and answering any further questions or concerns patients may have about equipment or instructions.
  • Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
  • Maintained a safe work environment and adhered to privacy/HIPPA regulations and law.

Buyer/Planner

Supply Chain, Gamco – A Division Of Bobrick
03.2017 - 02.2019
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins
  • Oversaw purchasing process from initiating requests to finalizing contracts to deliver smooth transaction.
  • Prepared detailed reports to highlight inventory levels, purchase orders and discrepancies.
  • Maintained complete documentation and records of all purchasing activities.
  • Managed and maintained purchase orders and invoices.

Bartender

Food & Beverages, Choctaw Casino & Resort
09.2015 - 01.2019
  • Checked ID cards and verified bar guests were of legal age.
  • Operated POS systems to collect payments, manage bar tabs, and to track revenue.
  • Served high guest volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

High School Diploma - undefined

Caddo High School
Caddo, OK
05.2012

Skills

  • Flexible and Adaptable
  • Microsoft Office skills
  • Data analysis and research
  • Problem-solving abilities
  • Office administration
  • Patient scheduling
  • Insurance verification
  • Appointment management
  • Medical billing
  • Payment collection
  • Front desk operations
  • Electronic medical records

Timeline

Front Desk Medical Receptionist

Precision Family Medicine
10.2024 - Current

Invoicing & Special Projects Coordinator

Door Program, Overhead Door Corporation
06.2021 - 08.2024

Customer Service Representative

Advanced Care Medical Equipment, Medical Center Pharmacy
01.2019 - 05.2020

Buyer/Planner

Supply Chain, Gamco – A Division Of Bobrick
03.2017 - 02.2019

Bartender

Food & Beverages, Choctaw Casino & Resort
09.2015 - 01.2019

High School Diploma - undefined

Caddo High School

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