Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Zerrusen

Cherokee,NC

Summary

Dynamic AP Specialist with a proven track record at Kituwah Global Government Group, LLC, excelling in financial compliance and vendor management. Adept at streamlining invoice processing and enhancing workflow efficiency, I leverage strong problem-solving skills to resolve discrepancies and ensure accurate accounting records. Committed to delivering exceptional results in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

AP Specialist

Kituwah Global Government Group, LLC
Whittier, NC
04.2023 - 05.2025
  • Responded promptly to internal and external inquiries regarding accounts payable matters.
  • Ensured compliance with federal, state, local tax regulations, reporting requirements and filing deadlines.
  • Assisted with special projects as needed from time-to-time by senior management.
  • Prepared 1099 forms for independent contractors at the end of the year.
  • Assisted with month-end closing activities related to accounts payable processes.
  • Conducted audits of various financial documents such as purchase orders, invoices, checks.
  • Verified employee expense reports prior to reimbursement according to company policy.
  • Reviewed accounts payable records, verified accuracy of invoices and prepared payments accordingly.
  • Reconciled all accounts payable transactions to ensure accurate accounting records were maintained.
  • Generated weekly check runs for approval by upper management.
  • Processed a high volume of vendor invoices and credit memos accurately and in a timely manner.
  • Developed and implemented procedures for efficient workflow within Accounts Payable department.
  • Maintained up-to-date vendor files including contact information, payment terms, account balances.
  • Analyzed account activity on a regular basis to identify any potential problems or errors.
  • Worked closely with other departments to ensure accurate coding of invoices prior to processing payments.
  • Researched discrepancies in accounts payable documents and communicated with vendors to resolve issues.
  • Collaborated with external auditors during periodic financial reviews.
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Assisted with month-end and year-end closings to support accounting system accuracy.

Administrative Assistant

Kituwah Global Government Group, LLC
Whittier, NC
02.2023 - 08.2024
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Conducted research on various topics as requested by management.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Scheduled appointments between clients and customers and internal staff members.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Processed invoices for payment using accounting software applications.
  • Developed and maintained filing systems for confidential documents and records.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Answered questions from customers regarding products and services offered by the company.
  • Managed database systems containing customer contact information.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Facilitated communication between different departments within the organization.
  • Managed office supplies inventory and placed orders when necessary.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Greeted visitors and provided general information about the company.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Directed customer inquiries to appropriate department personnel.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.

Medical Billing Analyst

Cherokee Indian Hospital Authority
Cherokee, NC
12.2022 - 02.2023
  • Investigated denials or underpayments associated with claims submitted electronically or via paper forms.
  • Performed data entry into various systems such as EMR, PMS, and HMS.
  • Provided customer service support by responding to inquiries from providers, payers, and patients regarding status of claims.
  • Participated in training sessions designed to stay abreast of changes in coding standards, regulations.
  • Interpreted Explanation Of Benefits statements issued by insurance companies.
  • Resolved discrepancies between providers, payers, and patients regarding billing issues.
  • Analyzed and processed medical insurance claims using ICD-10 codes to ensure accuracy in billing.
  • Implemented corrective action plans when necessary in order to resolve any identified issues affecting claim processing times or accuracy rates.
  • Reviewed patient records for completeness and accuracy of information, including coding and diagnosis.
  • Generated monthly reports related to claim rejections and denials, payments received from insurers.
  • Processed adjustments to patient accounts as needed based on insurance payment or denial.
  • Audited medical bills for coding errors and other discrepancies prior to submission.
  • Reconciled outstanding accounts receivable balances for timely collection of payments due from insurers or patients.
  • Developed strategies to reduce denials and improve overall revenue cycle performance.
  • Ensured compliance with all Medicare and Medicaid rules and regulations pertaining to health care reimbursement policies.
  • Maintained up-to-date knowledge of current federal regulations concerning HIPAA compliance in regards to healthcare privacy laws.
  • Collaborated with clinical staff on proper documentation requirements for successful reimbursement of services rendered.
  • Adhered to all applicable state laws when processing out-of-state claims.
  • Researched complex billing problems that arise during the course of filing claims.
  • Collaborated with relevant parties to resolve billing issues, insurance claims, and patient payments.
  • Completed and submitted appeals for denied claims.
  • Organized information for past-due accounts and transferred to collection agency.
  • Reviewed claims for coding accuracy.

Medical Financial Advisor

Harris Regional Hospital
Sylva, NC
10.2016 - 12.2022
  • Facilitated financial assistance for patients by arranging payment plans and securing out-of-pocket discounts for uninsured individuals.
  • Streamlined patient registration processes across various hospital departments, ensuring accurate documentation for medical services and cost estimates.
  • Guided patients through insurance application procedures by leveraging specialized certifications to improve accessibility to healthcare coverage.
  • Collaborated with hospital registration teams to estimate costs for various medical services, enhancing patient financial planning.

Education

High School Diploma -

McDowell High School
Marion, NC
06-2007

Some College (No Degree) - Business Administration

Ashford University
San Diego, CA

Skills

  • Accounts payable
  • Invoice processing
  • Financial compliance
  • Vendor management
  • Expense reporting
  • Data reconciliation
  • Microsoft Excel
  • Problem solving
  • Attention to detail
  • Bank reconciliation
  • Time management
  • Month-end closing
  • Financial analysis
  • Budgeting
  • Accounts reconciliation
  • Data entry
  • Customer service
  • Interpersonal communication
  • Documentation management
  • Audit collaboration
  • Project management
  • Insurance decisions
  • Relationship building and management
  • Cash handling
  • Financial services
  • Insurance product knowledge
  • Verbal and written communication
  • Financial planning
  • Banking
  • Critical thinking

Certification

  • Basic Accounting for AP and AR thru Skill Path
  • NC Notary License- 09/18/2024-09/18/2029
  • Medical Coding Certificate

Timeline

AP Specialist

Kituwah Global Government Group, LLC
04.2023 - 05.2025

Administrative Assistant

Kituwah Global Government Group, LLC
02.2023 - 08.2024

Medical Billing Analyst

Cherokee Indian Hospital Authority
12.2022 - 02.2023

Medical Financial Advisor

Harris Regional Hospital
10.2016 - 12.2022

High School Diploma -

McDowell High School

Some College (No Degree) - Business Administration

Ashford University

Similar Profiles

CREATE PROFILE
Samantha Zerrusen