Samantha Zick
Madison,WI
Summary
Experienced with customer service, food preparation, knife handling, and maintaining kitchen cleanliness. Utilizes efficient organizational skills to streamline kitchen processes and support chefs. Knowledge of food safety protocols and effective teamwork. Very reliable worker with a drive to always be learning more.
Overview
11
11
years of professional experience
1
1
Certification
Work History
BOH Line and Prep Cook
Ancora
07.2017 - Current
- Enhanced kitchen efficiency by streamlining food preparation processes and organizing workstations for optimal performance.
- Trained new hires, fostering a positive team environment and contributing to overall staff development.
- Safely operated kitchen equipment, minimizing accidents and maintaining a secure work environment.
- Reduced food waste through proper storage techniques and timely utilization of ingredients.
- Managed time effectively, prioritizing tasks to ensure prompt meal service during peak hours.
- Provided excellent customer service by accommodating special dietary needs and addressing concerns promptly.
- Prepared and cooked meals according to recipes and customer specifications.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Housekeeper
Hilton Monona Terrace
10.2016 - 07.2017
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Kitchen Staff/Prep Cook
Sullivan Saloon
05.2014 - 08.2016
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Education
Diploma - generals
Jefferson High School
Jefferson, WI01.2015
Skills
- Customer service
- Cleaning and organization
- Attention to detail
- Safe food handling
- Teamwork and collaboration
- Time management
- Efficient multitasking
- Following instructions
- Food handling
- Food preparation
- Quick-learning
- Dependable and reliable
Certification
- ServSafe, May 01,2020 Servsafe Food Handler certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
BOH Line and Prep Cook
Ancora
07.2017 - Current
Housekeeper
Hilton Monona Terrace
10.2016 - 07.2017
Kitchen Staff/Prep Cook
Sullivan Saloon
05.2014 - 08.2016
Diploma - generals
Jefferson High School
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