Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Samantha turner

Berthoud,CO

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.


Highly motivated . Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
02.2017 - 07.2018
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Collaborated with team members to complete orders.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Took orders, prepared meals, and collected payments.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Worked front counter, drive-thru and other areas.

Cruise Pier Agent

HI Employment
05.2019 - 09.2020
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Engaged positively with patrons and staff members, displaying enthusiasm and knowledge of travel areas.
  • Worked closely with management staff to create new and lucrative tours.
  • Built personal relationships with guests to promote positive experiences.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Developed and maintained courteous and effective working relationships.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.

Sales Associate

Aerie
03.2021 - 11.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Childcare Assistant Teacher

Growing Patch
11.2021 - 11.2022
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Communicated regularly with parents about daily activities and behaviors.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Gathered materials and resources to prepare for lessons and activities.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.

Retail Sales Associate

GNC
11.2022 - 03.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Greeted customers and provided outstanding customer service.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used in-store system to locate inventory and place special orders for customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Managed efficient cash register operations.

Crew Member

McDonald's
03.2023 - 11.2023
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Collaborated with team members to complete orders.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Worked front counter, drive-thru and other areas.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Made change and returned correct cash and coin to patrons.

Education

High School Diploma -

Auburn Riverside High
Auburn, WA
08-2018

Skills

  • Upselling
  • Reading comprehension skills
  • Scheduling
  • Professional telephone demeanor
  • Relationship building
  • POS systems expert
  • Payment processing
  • Food packaging and bagging
  • Workplace safety
  • Cash register operation
  • Cleaning and sanitation
  • Client relationship building
  • Sales proficiency
  • Verbal and written communication
  • Product cross-selling
  • Creativity and innovation

Languages

Korean
Elementary

Certification

  • Licensed safe sleep
  • Licensed blood borne pathogen

Timeline

Crew Member

McDonald's
03.2023 - 11.2023

Retail Sales Associate

GNC
11.2022 - 03.2023

Childcare Assistant Teacher

Growing Patch
11.2021 - 11.2022

Sales Associate

Aerie
03.2021 - 11.2021

Cruise Pier Agent

HI Employment
05.2019 - 09.2020

Crew Member

McDonald's
02.2017 - 07.2018

High School Diploma -

Auburn Riverside High

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Samantha turner