JANICE FILFRED
TEEC NOS POS,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Care Giver
Infinity Of Page
08.2023 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Field Supervisor
ROOTS HOME HEALTH CARE
03.2023 - 06.2023
- Conduct face to face sessions and home visits
- Enter data and reports promptly into agency portals.
- Complete required documentation, including discharge information, in an accurate and timely manner.
- Monitored employee performance for compliance with regulations and policies.
- Participate in weekly supervision and monthly case staffings to discuss case progress.
- Work collaboratively with team members and willing to help out others when needed
- Maintain appropriate boundaries with families at all times.
- Understand and respect client confidentiality
Human Resources Assistant
TACHIINII NURSING SERVICES
01.2018 - 02.2023
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
Direct Care Worker
TACHIINII NURSING SERVICES
03.2013 - 12.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Administered medication as directed by physician.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Documented vitals, behaviors, and medications in client medical records.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Scheduled and accompanied clients to medical appointments.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Maintained clean, safe, and well-organized patient environment.
CASE WORKER
NAVAJO NATION PROGRAM FOR SELF RELIANCE
01.2007 - 02.2013
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.
- Determined eligibility and suitability for programs by performing client intake interviews and assessments.
Education
High School Diploma -
RED MESA HIGH SCHOOL
RED MESA, AZ05.1988
Skills
- Site Management
- Stakeholder Relations
- Key Relationship Management
- Schedule Coordination
- Stress Tolerance
- Communication skills
- Customer service skills
- Documentation
- HIPAA Compliance
- Case information confidentiality
- Client Engagement
- Case Documentation
Certification
- Certified CPR Instructor, hsi- Registry #3598413
- Level 1 AZ fingerprint clearance card - EXP: 02/12/2025
- Navajo Nation Fire Safety Training - EXP: 02/2025
- Certified Direct Care Worker Trainer
- NSC Defensive Driving Course - EXP: 07/29/2026
Timeline
Care Giver
Infinity Of Page
08.2023 - Current
Field Supervisor
ROOTS HOME HEALTH CARE
03.2023 - 06.2023
Human Resources Assistant
TACHIINII NURSING SERVICES
01.2018 - 02.2023
Direct Care Worker
TACHIINII NURSING SERVICES
03.2013 - 12.2017
CASE WORKER
NAVAJO NATION PROGRAM FOR SELF RELIANCE
01.2007 - 02.2013
High School Diploma -
RED MESA HIGH SCHOOL