Samantha Adams
Indianapolis,IN
Summary
Experienced Administrative Assistant with a proven track record of providing exceptional customer service in high-pressure environments. Recognized for great attention to detail and adeptness at making sound decisions while managing multiple tasks concurrently. Possesses a self-motivated work ethic, excelling both independently and as part of a collaborative team.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Stitch Fix
06.2023 - Current
- Work professionally with team members and across departments to meet demands of high-volume environment.
- Uphold company standards for quality, performance and accuracy across outbound operations.
- Monitor stock levels of products and materials and notify management of needs..
- Verify orders by comparing names and quantity of items packaged with shipping documents.
- Pack, secure, label and apply postage to materials to prepare items for shipment.
- Train and mentor new hires to apply best practices and comply with quality control guidelines and regulations.
- Follow good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
Administrative Assistant
The American Legion National Headquarters
09.2022 - 06.2023
- Provided assistance to supervisor as requested.
- Managed phone correspondence.
- Responded to inquiries from callers seeking information.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
Server/Bartender
NEW BETHEL ORDINARY
04.2018 - 12.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Education
High School Diploma -
Decatur Township School For Excellence
Indianapolis, IN05.2018
Skills
- Customer/Client Relationships
- Professional Communication
- Computer Proficiency
- Data organization
- Documentation And Reporting
- Planning
- Clerical Support
- Time Management
- Detail Oriented
- Multitasking
- Problem-Solving
- Adaptable
Timeline
Warehouse Associate
Stitch Fix
06.2023 - Current
Administrative Assistant
The American Legion National Headquarters
09.2022 - 06.2023
Server/Bartender
NEW BETHEL ORDINARY
04.2018 - 12.2022
High School Diploma -
Decatur Township School For Excellence
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