Samantha M. Engleton
Oceanside,NY
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
Nassau Psychology PC
07.2019 - Current
- Managing Billing, Scheduling, Payroll and Credentialing departments
- Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports
- Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved, and that clerical functions are properly assigned and monitored
- Responsible for creating job postings, creating new positions and recruiting staff for the office and providing orientation and training to new employees
- Ensure top performance of office staff by providing them adequate coaching and guidance
- Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
- Manage relationships with vendors, service providers, and landlords, ensuring that all items are invoiced and paid on time
- Assist with office layout planning and office moves, and with managing and maintaining IT infrastructure.
Office Coordinator
NYU Winthrop Nephrology Associates
04.2018 - 07.2019
- Ensure that office operations are efficient and add maximum value to the organization
- Maintain office equipment and an inventory of supplies and develop professional vendor relationships
- Evaluate office production, revise procedures, or devise new forms to improve efficiency of workflow
- Coordinate activities of various clerical departments or workers within the department
- Organize office operations and procedures, such as word processing, bookkeeping, and preparation of payrolls, flow of correspondence, filing, requisition of supplies, and other clerical services.
Clerical Services Associate
NYU Winthrop Hospital Emergency
06.2014 - 04.2018
- Performed clerical support activities for ED including, computer entry, medical record maintenance, telephone and electronic communication management, prior authorizations, and physician referrals
- Provided departmental training to new hire employees and provide support through mentoring, observation, and feedback
- Experience in staff develop, process improvement and regulatory compliance
- Assisted with conversion to Soarian EMR as a “super user”
- Developed weekly/monthly reports for tracking LOS, discharged, admissions, and total visits using Excel
- Assigned the Communication Leader during an emergency mass casualty incident
- Participated in the Patient Experience Improvement committee
- Developed strategic recommendations and ideas to support patient experience improvement initiatives
- Effectively interacted with patients, visitors and other members of the patient care team in order to support the delivery of quality patient care while ensuring patient privacy and confidentiality.
Education
Master of Health Administration -
Hofstra University
2018
Bachelor of Science - Biology
Hampton University
2012
Skills
- Budgetary Planning
- Report Preparation and Analysis
- Office Management
- Team Management
- Intuit QuickBooks
- Itemized Statement Preparation
- Medical Billing and Collections
- Accounts Receivable Expertise
- Claim Processing
- Payroll Policies and Procedures
- Employee Timesheet Processing
- Facility Credentialing
- Onboarding, Training and Development
- Employee Hiring
Certification
- CNP - Certified Notary Public
Timeline
Office Manager
Nassau Psychology PC
07.2019 - Current
Office Coordinator
NYU Winthrop Nephrology Associates
04.2018 - 07.2019
Clerical Services Associate
NYU Winthrop Hospital Emergency
06.2014 - 04.2018
Master of Health Administration -
Hofstra University
Bachelor of Science - Biology
Hampton University
- CNP - Certified Notary Public
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