Samantha M. Thompson
Lincoln,CA
Summary
Professional legal support specialist with history of ensuring efficient and effective operations in legal settings. Proven ability to manage documentation, schedule coordination, and client communication. Strong team player with focus on achieving results and adapting to changing needs. Skilled in legal research, drafting correspondence, and maintaining confidentiality. Reliable and organized with commitment to supporting legal teams in delivering high-quality outcomes. Dynamic professional with a proven track record, excelling in performance analysis and strategic planning. Successfully negotiated contracts that generated over $101k in profit while fostering team engagement and improving operational efficiency.
Overview
14
14
years of professional experience
Work History
Legal Secretary
Placer County District Attorney
01.2024 - Current
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Filed documents with courts on behalf of attorney.
- Streamlined communication between attorneys and clients by setting up secure online portal for document exchange and updates.
- Managed and completed an average 20 DDA set tasks per day.
Accounting Assistant- Journey
County Of Placer
09.2023 - 01.2024
- Maintained clean and organized files by keeping account records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, retired employee human resources benefits, and payments towards restitution accounts.
- Used accounting software, CUBS, to prepare daily batch verification reports.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Entered figures using 10-key calculator to compute data quickly.
Director of Operations
Spruce Custom Renovations & Design
07.2020 - 08.2023
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Analyzed client feedback and identified areas for improvement to drive business success.
- Negotiated with vendors and suppliers to acquire mutually beneficial contracts and agreement resulting in over $101k worth of additional profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Mentored and coached team members to foster productive and engaging work environment.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
Director of Operations
VillaSports Athletic Club
04.2018 - 06.2020
- Managed, trained and guided a department of 70 team members to maintain high productivity and performance metrics.
- Established and monitored quality assurance standards to achieve operational excellence.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reported issues to higher management with great detail.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Matched purchase orders with invoices and recorded necessary information.
Loan Officer II
Schools Financial Credit Union
02.2011 - 03.2018
- .Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed and administered an average of 100 customer loan proposals weekly
- Recommended loan approvals and denials based on customer loan application reviews.
- Maintained strict confidentiality of bank records and client information.
- Coordinated enrollment and onboarding of new members with associated feeds and paperwork.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Recommended products to customers, thoroughly explaining details.
- Maintained up-to-date knowledge of product and service changes.
Education
Some College (No Degree) - Business Management
Sierra College
Rocklin, CASkills
- Performance Analysis
- Improve Performance
- Program Optimization
- Business Management and Development
- Record Reconciliation
- Audit Tracking
- Process Improvement
- Strategic Planning
- Detailed report writing
- Interview techniques
- Ethical and honest
- Data review
Affiliations
- Volunteer with Boise's Clean Parks
- Volunteer Mathematics and English Tutor
- Mastermind group member of 'Professionals Seeking Continued Education'
Timeline
Legal Secretary
Placer County District Attorney
01.2024 - Current
Accounting Assistant- Journey
County Of Placer
09.2023 - 01.2024
Director of Operations
Spruce Custom Renovations & Design
07.2020 - 08.2023
Director of Operations
VillaSports Athletic Club
04.2018 - 06.2020
Loan Officer II
Schools Financial Credit Union
02.2011 - 03.2018
Some College (No Degree) - Business Management
Sierra College
Similar Profiles
Santiago SpanglerSantiago Spangler
Victim Advocate at Placer County District Attorney's OfficeVictim Advocate at Placer County District Attorney's Office
Madison PutzMadison Putz
Legal Assistant/ Victim-Witness Advocate at Moore County District Attorney OfficeLegal Assistant/ Victim-Witness Advocate at Moore County District Attorney Office
Divna MiladinovicDivna Miladinovic
Volunteer at Santa Barbara County District Attorney OfficeVolunteer at Santa Barbara County District Attorney Office