Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Kitchen Staff Member
Foster Mini Mart
Ridgely, MD
10.2020 - Current
Operated various kitchen appliances such as mixers, slicers, ovens, and grills .
Monitored inventory of supplies and communicated needs to supervisor.
Assisted cook team by preparing sandwiches and salads.
Peeled and cut and vegetables to prepare for cooking or serving.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Front Desk Agent
Ameristar Casino Resort Spa
Black Hawk, CO
06.2019 - 03.2020
Transmitted and received messages using telephones or telephone switchboards.
Managed cash drawer responsibly throughout shift.
Answered guest inquiries, recommending shopping, dining or entertainment.
Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Collaborated with internal team to prioritize and complete guest check-in and check-out and deliver amenities.
Reservation Clerk and Receptionist
Saniya Resort and Hotel
Dasmariñas, Philippines
03.2012 - 07.2013
Receiving phone calls and answering text messages regarding the reservation of the guests
Explaining the rules and regulations inside the resort and hotel
I tend to ocular the guest so they can choose their preferred rooms.
Education
Bachelor of Science in Tourism Management -
International School For Hotel And Restaurant Management
Philippines
04.2019
Bacoor National High School - Villa Maria Annex
Philippines
03.2015
Skills
Food Preparation
Sandwich Assembly
Health Code Compliance
Ingredient Preparation
Time Management
Cleaning and Sanitizing
Effective Customer Communication
Positive Attitude
Guest Relations
Training
07/16/18, 09/21/18, Philippine Airlines, On - The - Job Trainee, PNB Financial Center, Diosdado Macapagal Blvd, Pasay, Metro Manila, Philippines, Event organizing and coordinating, Thinking and planning of what will be the next event, I assigned to do posters depending on what kind of events and will post it on their website.
05/08/17, 07/07/17, The Bellevue Manila, On - The - Job Trainee, North Bridgeway, Northgate Cyberzone, Filinvest Corporate, Muntinlupa City, Philippines, Greet walk-in guest and the guest with reservation when they arrive at the hotel, Controlling the Food and Beverage Cost
Timeline
Kitchen Staff Member
Foster Mini Mart
10.2020 - Current
Front Desk Agent
Ameristar Casino Resort Spa
06.2019 - 03.2020
Reservation Clerk and Receptionist
Saniya Resort and Hotel
03.2012 - 07.2013
Bachelor of Science in Tourism Management -
International School For Hotel And Restaurant Management
Supervisor of Community Schools and Equity at Caroline County Public SchoolsSupervisor of Community Schools and Equity at Caroline County Public Schools