Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Nursing Assistant
CAMC GVMC Medical Office Staff Building
Ronceverte, West Virginia
11.2023 - Current
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Organized patient charts before each day's clinic sessions began.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Collected samples from patients for laboratory testing purposes.
Provided assistance to medical staff in performing minor surgical procedures.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Responded to patient callbacks and phone-in prescription refill requests.
Contacted pharmacies to submit and refill patients' prescriptions.
Scribe
Greenbrier Physicians
Ronceverte, West Virginia
12.2020 - 11.2023
Maintained confidentiality of all patient information according to HIPAA regulations.
Transcribed physician's orders accurately into the EMR system.
Recorded detailed and accurate medical information, including patient histories, diagnoses, treatments and procedures.
Organized all transcribed documents according to established standards of practice.
Ensured timely completion of assigned tasks within specified deadlines.
Documented notes during patient visits.
Receptionist
Greenbrier ENT
Ronceverte, West Virginia
12.2018 - 12.2020
Maintained a neat reception area by organizing materials and tidying up furniture.
Performed data entry tasks into various computer systems accurately and promptly.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Greeted visitors and provided them with assistance.
Scheduled appointments for clients, customers, and other visitors.
Provided excellent customer service at all times while interacting with both internal and external customers.
Scheduling Coordinator
Kindred At Home Home Health
Ronceverte, West Virginia
06.2016 - 12.2018
Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
Collaborated with other departments to coordinate resources when necessary.
Created and maintained employee schedules to ensure adequate staffing levels.
Maintained up-to-date records of staff availability, absences, holidays, vacations.
Provided support in resolving scheduling conflicts between employees.
Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
Monitored office supplies inventory and placed orders when necessary.
Performed data entry tasks into various computer systems accurately and promptly.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Receptionist
Greenbrier Family Practice
White Sulphur Springs, West Virginia
06.2011 - 05.2016
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Greeted visitors and provided them with assistance.
Scheduled appointments for clients, customers, and other visitors.
Responded to inquiries from internal staff members regarding office operations.
Provided excellent customer service at all times while interacting with both internal and external customers.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Kennel Technician
Greenbrier Veterinary Clinic
Lewisburg, West Virginia
08.2013 - 03.2014
Maintained records of animal feedings, treatments and other updates.
Organized supplies needed for daily operations of the kennel facility.
Monitored animals for signs of illness or distress and reported to supervisor immediately.
Developed positive relationships with volunteers who provided support during busy periods.
Provided humane treatment of all animals at all times.
Inspected kennels regularly for any possible health hazards or maintenance concerns.
Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
Administrative Assistant at Office of the Chief of Staff, Office of the PresidentAdministrative Assistant at Office of the Chief of Staff, Office of the President