Samantha (Sammi) Butler
North Las Vegas,NV
Summary
Exceptional multi-tasking ability and strong customer care skills. Amiable and ambitious personality. Seeking a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dangerous Goods Agent
FedEx Express
Las Vegas, NV
12.2021 - Current
- Ensure safe and legal handling of dangerous goods.
- Ensures related dangerous goods paperwork is accurate, completed punctually including proper notification to all necessary parties.
- Performs all duties relating to position of Spill Cleanup Specialist including dangerous goods and non-dangerous goods.
- Completes recurrent training for both dangerous goods agent and Spill Cleanup Specialist.
- Maintains good driving record for DOT certification
Best Agency
UMC Hospital
Las Vegas, NV
09.2020 - 01.2021
- Registered community members and patients for COVID 19 testing at testing site. Using EPIC/EMR System software to register new and existing patients and inputting accurate insurance information.
- Balanced effective communication with confidentiality and respect for privacy when communicating with children and families at testing site.
- Gave clear directions on where and how to get tested and how to follow up and obtain testing results
- Upheld HIPAA regulations and standards for protecting patient information.
BeverTainer
Best Agency(Rio All Suites Hotel And Casino)
Las Vegas, NV
02.2016 - 03.2020
- Perform all duties of traditional cocktail server
- Providing guests with entertainments by singing 4-8 performances throughout every shift in high volume casino atmosphere
- Working flexible hours across night, weekend and holiday shifts.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written
Beverage Ambassador
Best Agency(Rio All Suites Hotel And Casino)
Las Vegas, NV
07.2014 - 01.2016
- Greeted customers and clients to create welcoming atmosphere.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and positive attitude.
- Assisted team with operational policies and procedures to drive services by taking guest drink orders using iBev system
- Suggesting restaurants, attractions and amenities to all guests
- Keeping professional well groomed appearance as representative of Caesars International and Best Agency Talent Agency
Education
High School Diploma -
Marshall Fundamental High School
Pasadena, CASome College (No Degree) - Child Development
Pasadena City College
Pasadena, CASkills
- Effective Communication Abilities
- Standards Compliance
- Attention to Detail
- Willing to Learn
- Relationship Building
- Information Security
- Customer Service
- Positive Attitude
- Professional Telephone Demeanor
- Active Listening
- Reading Comprehension
- Problem-Solving Abilities
Certification
- Certified Dangerous Goods Agent, FedEx Express - since 2021
- Certified Spill Cleanup Specialist, FedEx Express- since 2021
- Certified DOT Driver- 2021
Timeline
Dangerous Goods Agent
FedEx Express
12.2021 - Current
Best Agency
UMC Hospital
09.2020 - 01.2021
BeverTainer
Best Agency(Rio All Suites Hotel And Casino)
02.2016 - 03.2020
Beverage Ambassador
Best Agency(Rio All Suites Hotel And Casino)
07.2014 - 01.2016
High School Diploma -
Marshall Fundamental High School
Some College (No Degree) - Child Development
Pasadena City College