Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha (Sammi) Butler

North Las Vegas,NV

Summary

Exceptional multi-tasking ability and strong customer care skills. Amiable and ambitious personality. Seeking a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Dangerous Goods Agent

FedEx Express
12.2021 - Current
  • Ensure safe and legal handling of dangerous goods.
  • Ensures related dangerous goods paperwork is accurate, completed punctually including proper notification to all necessary parties.
  • Performs all duties relating to position of Spill Cleanup Specialist including dangerous goods and non-dangerous goods.
  • Completes recurrent training for both dangerous goods agent and Spill Cleanup Specialist.
  • Maintains good driving record for DOT certification

Best Agency

UMC Hospital
09.2020 - 01.2021
  • Registered community members and patients for COVID 19 testing at testing site. Using EPIC/EMR System software to register new and existing patients and inputting accurate insurance information.
  • Balanced effective communication with confidentiality and respect for privacy when communicating with children and families at testing site.
  • Gave clear directions on where and how to get tested and how to follow up and obtain testing results
  • Upheld HIPAA regulations and standards for protecting patient information.

BeverTainer

Best Agency(Rio All Suites Hotel And Casino)
02.2016 - 03.2020
  • Perform all duties of traditional cocktail server
  • Providing guests with entertainments by singing 4-8 performances throughout every shift in high volume casino atmosphere
  • Working flexible hours across night, weekend and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written

Beverage Ambassador

Best Agency(Rio All Suites Hotel And Casino)
07.2014 - 01.2016
  • Greeted customers and clients to create welcoming atmosphere.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and positive attitude.
  • Assisted team with operational policies and procedures to drive services by taking guest drink orders using iBev system
  • Suggesting restaurants, attractions and amenities to all guests
  • Keeping professional well groomed appearance as representative of Caesars International and Best Agency Talent Agency

Education

High School Diploma -

Marshall Fundamental High School
Pasadena, CA

Some College (No Degree) - Child Development

Pasadena City College
Pasadena, CA

Skills

  • Effective Communication Abilities
  • Standards Compliance
  • Attention to Detail
  • Willing to Learn
  • Relationship Building
  • Information Security
  • Customer Service
  • Positive Attitude
  • Professional Telephone Demeanor
  • Active Listening
  • Reading Comprehension
  • Problem-Solving Abilities

Certification

  • Certified Dangerous Goods Agent, FedEx Express - since 2021
  • Certified Spill Cleanup Specialist, FedEx Express- since 2021
  • Certified DOT Driver- 2021

Timeline

Dangerous Goods Agent

FedEx Express
12.2021 - Current

Best Agency

UMC Hospital
09.2020 - 01.2021

BeverTainer

Best Agency(Rio All Suites Hotel And Casino)
02.2016 - 03.2020

Beverage Ambassador

Best Agency(Rio All Suites Hotel And Casino)
07.2014 - 01.2016

High School Diploma -

Marshall Fundamental High School

Some College (No Degree) - Child Development

Pasadena City College

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Samantha (Sammi) Butler