Samantha Seip-Bayes
Lexington,NC
Summary
Results-oriented professional with several years of transportation management experience. Committed to accuracy in planning and managing fleet operations to boost business success. Advanced skills in communication and task prioritization.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Contractor
Data Annotation Online
01.2024 - Current
- Review AI conversations
- Judge AI conversations for safety
- Conversate with AI
- Compare AI model responses based on a rotating 7-axis rating: quality, harmfulness/safety, being concise, truthfulness, API calls, preachiness
- Confirm all facts and information
Operational Administrator & Local Coordinator
Perry Moving and Storage
Hanover, MD
01.2023 - 01.2024
- Provided local customer service.
- Assisted four salespeople with each local move they sold.
- Generated paperwork via Moversuite and assigned via MSCrew.
- Established customer relationships and resolved customer issues.
- Consistently worked alongside the Dispatch team.
- Assisted reception with phone calls.
- Dispatched invoices and retrieved past-due invoices
- Assisted DOS (Department of State)
- Trained when time allows with United Learning Hub.
- Conducted audits of warehouse container tracking.
- Assisted in the maintenance of warehouse container tracking.
- Conducted audits of commercial accounts.
- Assisted in the development of new administrative systems, procedures and policies.
- Assist in the company where needed.
Dispatch Manager
City Transfer Moving and Storage
High Point, NC
01.2017 - 01.2020
- Oversaw Operations office, drivers, and teams to ensure efficient workflow.
- Assured paperwork was correct with IBS.
- Conducted daily check-in calls with drivers.
- Received after-hour calls and handled issues, respectively.
- Conducted interviews with potential candidates and evaluated their qualifications.
- Participated in hiring decisions.
- Provided training for new hires in all positions.
- Assured all employee paperwork was up to date.
- Monitored drivers' performance, ensuring compliance with safety regulations, route optimization, and on-time deliveries.
- Maintained up-to-date records of shipments, driver logs, vehicle maintenance schedules, and fuel consumption data.
- Participated in money management.
- Developed and implemented strategies to improve operational efficiency, including process automation and cost-reduction initiatives.
- As well as all other duties from the previous position before promotion.
Operations Administrative Assistant
City Transfer Moving and Storage
High Point, NC
01.2016 - 01.2017
- Engineered daily dispatch schedule for multiple teams
- Assigned vehicles to teams
- Solved problems before, during, and after jobs
- Participated in daily dispatch meetings
- Trained drivers on electronic inventories (IGC)
- Conducted research for safety meetings
- Communicated with warehouse for incoming and outgoing shipments
- Generated paperwork from scratch
- Developed job listings for hire
- As well as all other duties from previous position prior to promotion
Contractor
City Transfer Moving and Storage
High Point, NC
01.2015 - 01.2016
- Military billing
- Military shipment advice
- Administered scale tickets
- Controlled fuel pump
- Check employee’s in and out
- Managed phones in dispatch
- Conducted pre-calls with customers
- Assisted with paperwork in dispatch
- Checked in and Ridered Shipments in and out of warehouse
- Assisted where needed
Assistant Director
PlayKeepers
Owings Mills, MD
01.2012 - 01.2013
- Maintain communication with parents and ensure their documentation is current. Pursue further education to support career advancement within the company. Additionally, fulfill all previously assigned duties.
Teacher
PlayKeepers
Owings Mills, MD
01.2011 - 01.2012
- Responsible for ensuring the safety of up to 90 students, including the preparation and coordination of recreational and educational activities. Maintaining a clean and secure environment, supervising student aides, verifying student pick-ups, resolving conflicts among students and staff, addressing the needs of students with behavioral challenges, and assisting with administrative paperwork for the Director and main center.
Teacher
Self-employed Babysitter/Tutor
Columbia, MD
01.2009 - 01.2011
- Responsible for overseeinga 14-year-old with ADHD and ODD, aswell as a 16-year-old. Provided homework assistance, meal preparation, and transportation to extracurricular activities.
Billing and Administration
Geipe Moving and Storage
Hanover, MD
01.2007 - 01.2008
- Accountable for overseeing accounts receivable, compiling driver files and documentation for various billing categories such as National Account, Government, COD, Intra and Inter billing, and standard paperwork. Additionally, responsible for maintaining employee records and conducting background checks, validating inventory, managing inbound and outbound shipments, addressing customer concerns, coordinating warehouse operationsand truckdispatch, and overseeing move logistics.
Receptionist
Stewart Moving and Storage
Ashland, VA
01.2004 - 01.2007
- The responsibilities encompass the registration of new moving and storage jobs, the meticulous preparation of driver files and paperwork, including various forms for National Account, Government, COD, Intra- and Inter-billing, and standard paperwork, oversight of accounts receivable, assistance with dispatch operations, and the resolution of customer issues.
Education
B.A. - Investigative Forensics, Biology
University of Maryland University College
Adelphi, MD11.2015
B.A. - Elementary/Special Education
University of Phoenix (online)
Owings Mills, MD01.2010
Associate of Arts - Teaching in Elementary and Special Education
Howard Community College
Columbia, MD01.2010
High School Graduate -
Wilde Lake High School
Columbia, MD01.2008
Skills
- Proficient in Microsoft Word, Publisher, PowerPoint, Excel
- Canva
- Online Research Proficiency
- Proficient Task Management
- Detail-Oriented Organization
- Data Management
- Adaptability
- Enhanced Reading Comprehension
- Customer service
- Conflict resolution
- Proficient in MoverSuite, MSCrew by EWS
- Quotes2Go
- Staff Training and Development
- OSHA requirement understanding
- Efficient time management
- Route planning expertise
- Logistical operations
Certification
- PMI GenAI Training- Working towards Certificate
Accomplishments
- Member of the Honor Society Pi Gamma Mu of Social Sciences
- Member of NAA
- Maryland Child Care Credential 2011-2012
- Dean’s list through College
- Honor Roll Kindergarten through 12th grade
- Captain of my 9th grade Volleyball team
- Foreign Language Latin Award
Hobbies and Interests
- Travel, Outdoors, Volleyball
- Reading, Computers, Math, Science
- Music, Language
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Work-life balanceQuote
Progress Not Perfection
Languages
English
Native language
Timeline
Contractor
Data Annotation Online
01.2024 - Current
Operational Administrator & Local Coordinator
Perry Moving and Storage
01.2023 - 01.2024
Dispatch Manager
City Transfer Moving and Storage
01.2017 - 01.2020
Operations Administrative Assistant
City Transfer Moving and Storage
01.2016 - 01.2017
Contractor
City Transfer Moving and Storage
01.2015 - 01.2016
Assistant Director
PlayKeepers
01.2012 - 01.2013
Teacher
PlayKeepers
01.2011 - 01.2012
Teacher
Self-employed Babysitter/Tutor
01.2009 - 01.2011
Billing and Administration
Geipe Moving and Storage
01.2007 - 01.2008
Receptionist
Stewart Moving and Storage
01.2004 - 01.2007
B.A. - Investigative Forensics, Biology
University of Maryland University College
B.A. - Elementary/Special Education
University of Phoenix (online)
Associate of Arts - Teaching in Elementary and Special Education
Howard Community College
High School Graduate -
Wilde Lake High School
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